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Manager, Digital Product Solutions & Partnerships

Medavie

Nova Scotia, Nova Scotia

Manager, Digital Product Solutions & Partnerships

Medavie

Nova Scotia, Nova Scotia
 
Salary: Information not available
 
Remote
Nova Scotia
New Brunswick
Montreal, Québec
Ontario
Full time
Posted 11 Days Ago
R-267309

Position Type:

Permanent

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

As the Manager, Digital Product Solutions & Partnerships, you will be responsible for providing strategic direction to the team of professionals who develop and maintain our portfolio of wellness products and services for Medavie Blue Cross’s Group and Consumer business.  


You will oversee our wellness strategy, digital product roadmap and channel development.  You will have principal accountability for our large block of curated product vendor partnerships including wellness accounts and digital service providers; building impactful solutions and carepaths to improve the well being of Canadians and support members in their personalized health journeys, positioning Medavie as the premier provider of benefits with its impactful health and wellness portfolio.  


You will play an integral role in understanding the needs of our customers and leading the team in developing innovative solutions that drive growth and improve our competitive positioning.  You will assist in the growth of our business through product leadership and by supporting sales, celebrating achievements, managing cost, and ensuring the team delivers insights on a timely basis. 

Your responsibilities

  • Lead the development and execution of our wellness product strategy across Group and Individual markets.
  • Oversee the lifecycle of key products including EFAP, InConfidence, Second Medical Opinion services, and digital health solutions.
  • Define the strategic and operational direction for digital product channels. 
  • Assess customer needs and develop innovative solutions that strengthen Medavie’s competitive position.
  • Lead, mentor, and grow a team of product specialists responsible for end-to-end product performance.
  • Foster a culture of collaboration, innovation, and continuous improvement.
  • Lead contract negotiations and manage relationships with external vendors and digital service providers.
  • Ensure cost‑effective, high-quality delivery of products and services.


What You Bring

  • University degree in healthcare, business, or related field.
  • 7–10 years of product or marketing experience, ideally within Life/Group Insurance.
  • 5+ years of management experience with a proven ability to lead and develop people.
  • Experience in healthcare, insurance, or financial services is preferred.
  • Strong digital product expertise and understanding of wellness solutions.
  • Exceptional communication and negotiation skills.
  • Ability to manage complex projects and influence cross-functional teams.
  • Vendor management and partnership development experience.
  • Bilingualism (English/French) is a strong asset.

Leadership Capabilities

As the Manager, Digital Product Solutions & Partnerships, you will demonstrate leadership aligned with Medavie’s values of Caring, Accountable, Responsive, Innovative and Community-minded and will bring the following capabilities:

  • Strategic Planning: Identify priorities, thinking ahead, and making informed decisions that support long term goals. 
  • Building Partnerships: Develop strong relationships across teams and with partners to achieve shared results. 
  • Customer Focus: Make decisions that prioritize members and client needs.
  • Execution: Focusing teams on key priorities, measuring progress, and ensuring accountability for outcomes.

What’s in It for You

By joining Medavie as Manager, Digital Product Solutions & Partnerships, you will benefit from:

  • A purpose-driven organization dedicated to improving the well-being of Canadians.
  • A comprehensive benefits plan, including health and dental coverage that is 100% employer paid from day one, plus wellness benefits, health resources, and fitness center discounts.
  • A flexible work environment that supports work–life balance and empowers employees to thrive.
  • Robust professional development opportunities, including leadership programs, ongoing learning, and career growth pathways.
  • A collaborative and inclusive culture where your expertise is valued, your voice matters, and your contributions help shape our product strategy.
  • The opportunity to shape our product strategy and digital ecosystem across Canada, contributing to meaningful innovation and measurable business outcomes.

#LI-VS1
#CBM1

Salary Range: $99,177.00 to $121,217.00 (CAD)

This posting is for an existing vacancy within our organization / Ce poste est actuellement vacant au sein de notre organisation.

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.  

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.  We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

Our recruitment process may involve automated tools, including AI, to assist in screening applications.

If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

kristen.drapeau@medavie.bluecross.ca

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

 

 

About Medavie

Welcome to Medavie!

I would be happy to share and discuss our organization, current and future career opportunies.

Many of our roles are able to be remote (work from home) in Canada

- Kristen Drapeau, Senior Recruitment Consultant

-Krysta Duguay, Recruitment Consultant 

Who we are

We’re a team of over 8,000 professionals serving clients from coast-to-coast with operations in most provinces. We provide health benefits to nearly 1 in 10 Canadians and manage emergency medical services for nearly 1 in 15 Canadians.

We’ve been a leading health services partner for individuals, employers and governments across Canada for 80 years and a premier all-in-one carrier that provides health, dental, travel, life and disability benefits to individuals and organizations.

We've been recognized as one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and an Imagine Caring Company.

 

What we value

Our values are inherent to our culture and provide the framework for each interaction we have and transaction we make, while providing a clear set of expectations to empower employees to do the right thing for everyone we serve. We are:

Caring – We show compassion in everything we do

Accountable – We follow through on our commitments

Responsive – We have the courage to act and adapt

Innovative – We encourage and value new ideas

Community-minded – We achieve more together

More than simply a poster on the wall, our mission of improving the wellbeing of Canadians represents the purpose of our organization ― and we align that with our culture.

 

What we give back

As a not-for-profit organization, we don’t answer to shareholders. Instead, we invest our earnings in our business, our communities and, most importantly, our employees. We use some of these earnings to support:

Programs to support causes that are close to our employees' hearts, matching the volunteer hours and donations they contribute

An annual United Way workplace campaign led by employees in each of our locations

The Medavie Foundation, which invests in community initiatives and organizations that improve the wellbeing of Canadians, focuses on some of the most pressing mental and physical health challenges facing Canadians.

 

We want to meet you as you are

At Medavie Blue Cross, we foster a culture of openness, understanding and a sense of belonging where everyone can bring their true selves to work. Nearly 70% of our management roles are held by women and we’re committed to creating a diverse, equitable and inclusive workplace where everyone is valued for who they are and what they contribute. We will accommodate people with disabilities during the recruitment, selection and hiring processes.

 

What we offer

If you live our values and deliver results, you’ll experience meaningful, rewarding work in a purpose-centred, inclusive organization that provides:

Flexible work options: We want you to work where you work best. We offer work from home, from the office, or a hybrid of the two, while ensuring you feel connected to your team and to our purpose. Our flexibility goes beyond location. We also have flexible working hours and part-time options available.

Competitive compensation: We believe in rewarding our employees for the skills they bring to their jobs and the results they deliver. This includes competitive compensation that will reflect your experience and expertise and annual performance-based incentives, a 100% employer-matched defined contribution pension plan, an employee RRSP, one-on-one financial counselling, vacation and personal days to help you rest, refuel and balance your life.

Career Growth: Internal talent mobility and growth are an integral part of our success. Employees are empowered to own their career development and have rewarding experiences in a variety of work areas. Supportive leadership will encourage and coach you to maximize your potential so you can access multiple learning pathways to develop. Our leadership development program and other programs, such as mentoring, performance-based management and education assistance, are offered to provide employees with an environment of lifelong learning.

 

Outstanding benefits: Wellbeing is at the centre of everything we do and this starts with our employees. To help you take a proactive approach to your health, we provide:

  • Comprehensive benefits to support you and your family, including fully paid premiums for medical, dental and vision insurance
  • Extensive mental health support (including virtual care options and an employee family assistance program)
  • Health spending and personal wellness accounts that allow you to claim everything from art gallery memberships to Wi-Fi, fitness membership discounts, and more
  • A digital rewards and recognition program to support and empower you on your wellbeing journey
  • Family-friendly and inclusive benefits like maternity and paternity leave top-up, gender affirmation support and fertility coverage to support your growing family