Ready to suit up as a Charity Store Security Guard

Requisition: 246155

What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence. 

As a Charity Store Security guard, there is a high focus on customer service since you will be working with people all shift, in Charity store Environement. You will play a key role in preventing shoplifting, fraud, vandalism or any other crime

We provide people with growth opportunities. 30% of our frontline employees are promoted to become part of our operation teams

What's in it for you?

• Hourly wage of $17.50 
• We will invest in you, covering the costs of continuing education through GardaWorld Academy
• Career growth opportunities at GardaWorld
• Uniform provided at no cost
• Open Permanent positions:

  • P1: Saturday 1300-1800 plus minimum 1 shift 1600-2000 during the week

    P2: Saturday 1400-1800 plus minimum 1 shift 1600-2000 during the week

    P3: Saturday 1400-1800 plus minimum 2 shifts 1600-2000 during the week

  • P4: Saturday 1400-1800 plus 1 shift 1400-1800 during the week 

Responsibilities for Charity Store Security Guard

• Check in with the store manager on duty at the beginning of each shift, making sure to receive information on potential issues that have already occurred in the store before their arrival and instructions on how best to be utilized for the shift

• Maintain a polite and friendly demeanor, treating every person with courtesy and respect

• Pay attention to high theft, especially aisles containing candy, batteries, gum, electronics and health and beauty products

• Keep an eye on the checkout area, even while patrolling the rest of the store

• Make sure that there are no customers trespassing in the associate only areas of the store

• Be proactive about offering help to any customer who appears confused or in need of assistance

• Upon arrival, check in with the store manager or associate for updates on issues. Keep it brief, polite, and professional.

• Be respectful to all employees, keeping conversations limited to work matters and with management only.

• Address suspicious individuals or vagrants immediately, politely asking if they need assistance. If involved in illegal activity, escort them out and attempt to recover stolen items. Report to the manager and include it in the end-of-shift report.

•  Acts of mischief (e.g., package tampering, property damage) should be reported to the manager and noted in your report. Use common sense with customers opening packages to inspect products, and involve a representative if needed. 

• Stay alert if the exit alarm goes off. Common causes include theft attempts, cashier error, or devices that trigger sensors. Handle each situation diplomatically to avoid offending innocent customers 

   

   

   

Qualifications for Charity Store Security Guard

• Qualifications

  • Valid Manitoba Security Guard License (as required by the province)

  • Previous security, retail, or loss prevention experience considered an asset

  • First Aid/CPR certification considered an asset

  • Ability to work flexible shifts, including evenings, weekends, and holidays

  • Ability to stand and walk for extended periods while conducting patrols

  Skills

  • Strong observation and situational awareness to identify suspicious behavior and theft risks

  • Excellent communication and customer service skills when interacting with customers, staff, and management

  • Ability to remain calm and professional in challenging or confrontational situations

  • Strong conflict resolution and de-escalation abilities

  • Ability to write clear and accurate incident and end-of-shift reports

  • High level of integrity, professionalism, and reliability

  • Ability to follow procedures and respond appropriately to alarms or incidents

  • Strong attention to detail when monitoring high-risk areas and store activity