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Schneider Electric is looking for an Individual Responsible to provide Professional Services for APC-MGE UPS (uninterruptible power supply) customers including technical site analysis to resolve customer issues and to perform field service duties on APC-MGE’s complete range of single-phase and 3-phase equipment. Apply fundamental knowledge of job site electrical safety, electrical distribution systems, basic test and measurement equipment, in-depth knowledge of electrical code and IEEE requirements, and in-depth knowledge of electronic principals is required. A high level of customer service skills is required as well as the ability to travel.

Main Responsibilities 

• Perform Startup/Commissioning on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems;
• Perform Preventive Maintenance on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems;
• Perform Unscheduled Maintenance on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems;
• Perform basic Power Audits of customer’s distribution systems, working with Sales to complete Availability Assessments;
• Document all required information for each site visit performed;
• Work with other team members to complete custom and large installation projects;
• Properly document, label, and return all defective parts utilized in the repair of APC-MGE equipment to the designated disposal/repair location;
• Educate APC-MGE customers on basic operation of their equipment. Inform customers of issues which they may have experience with their equipment in a way which is beneficial to the customer as well as APC-MGE;
• Assist APC-MGE Service Partners in site visits, evaluating technical and professional performance;
• Perform other duties as assigned.

Qualifications and Skills required: 

• Electrical Engineering Technologist with 3-4 years of field experience or Certified Journeyman Electrician with minimum3-4 years of Commercial and Industrial experience;
• Prior experience in the industrial electric field is a plus;

• Prior 3 phase UPS experienced is a plus;

• Primary focus on job site electrical safety at all times;
• High level of technical knowledge of electronic/electrical component theory;
• Must be able to perform duties with general direction, receiving only general guidance with respect to overall objectives. Work is usually quite independent of other team members;
• Must operate within division policy guidelines using independent judgment in achieving assigned objectives;
• Must comply with all safety policies, practices and procedures;
• Participate in proactive team efforts to achieve departmental and company goals;
• Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations; 
• Ability to write reports, business correspondence, and procedure manuals;
• Ability to effectively present information and respond to questions from groups of managers, clients, and customers;
• Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of algebra and geometry;
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables;
• Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics, etc;
• Handle multiple tasks simultaneously;
• Must be able to stand, walk, and sit for extended periods of time. Must be agile and mobile with respect to finger, hand, arm and leg movement;
• Must be able to lift and carry heavy objects up to 50 pounds;
• Must be able to see and focus clearly up close as well as short distances;
• Clean driving record.

Schneider offers:

• Great Benefits: Competitive package, Group pension match, Healthcare plan, paid family leave, well-being programs, holidays & paid time off, recharge breaks, employee share ownership plan and more. 
• Inclusive Environment: diversity is an integral part of our history, culture, and identity. Schneider Electric builds a culture of respect where everyone feels safe to be their authentic selves.
• Career Development: We empower our people to grow and learn every day, developing new skills and building careers for today and tomorrow (mentoring, coaching, training, tuition reimbursement
• Accelerate your Career in Sustainability: Sustainability has, in recent years, shifted from the margins to the center of the corporate agenda.

The compensation range for this full-time position, which includes base pay and incentive, is $90,000 - $100,000 for candidates who are  British Columbia residents. Our salary ranges are determined by including roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, pension matching, well-being programs, holidays & paid time off, and more.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our  IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!