Security Guard – Government Site (Bilingual Veteran Opportunity)

Commissionaires is a national not‑for‑profit provider of professional security services with 15 divisions supporting every province and territory. Commissionaires Southern Alberta serves Calgary, Red Deer, Lethbridge, Medicine Hat, and Suffield. For more than 100 years, we have protected people, property, and critical infrastructure for public and private sector clients across Canada.

We are currently seeking a Full-Time Security Guard to support a government site. This position requires professionalism, a strong customer-service mindset, and the ability to operate in a sensitive, structured environment.

Position Summary

The Security Guard will perform a combination of reception, access control, monitoring, and periodic patrolling duties. This is primarily a desk-based role, requiring strong communication skills, attention to detail, and a professional presence. The successful candidate will follow established procedures, respond appropriately to various situations, and provide exceptional service to all visitors and staff.

Key Responsibilities

• Provide access control and front-desk reception for a government facility
• Verify identification and manage secure entry processes
• Conduct periodic patrols to ensure a safe and compliant environment
• Operate security control-room equipment and communication tools
• Complete detailed incident, shift, and activity reports
• Respond to both routine and emergency situations following established protocols
• Deliver exceptional customer service while maintaining composure and professionalism

Requirements

• Must be an NMSO Veteran
• Must be bilingual (English & French) — verification conducted internally
• Must be able to obtain Secret Clearance
• Legally entitled to work in Canada
• Valid Alberta Security Licence
• Valid First Aid certification (Basic or Standard)
• Excellent customer service and interpersonal skills
• Strong written and verbal communication skills
• High attention to detail and ability to remain calm under pressure
• Ability to work in a primarily seated role with occasional patrolling
• Advanced computer skills
• NVCI (non-violent crisis intervention) or ability to deal with difficult people
• Comfortable operating computers and security equipment

Assets:

• Class 5 (Non‑GDL) driver’s licence and clean abstract
• Former RCMP/Military experience or military family member

Working Conditions

• Mix of seated desk work and light patrolling
• Monday to Friday, 0800-1630
• Receptionist duties
• Indoor environment with occasional movement through facility areas
• May involve climbing or descending stairs

Why Join Commissionaires?

• Competitive industry wages
• Health, dental, vision, and disability benefits
• Employee Assistance Program
• Continuous learning and career development
• Meaningful work supporting Canadians and public safety

How to Apply

Please submit your resume indicating how your skills and experience meet the requirements listed.
Only candidates selected for an interview will be contacted.