Location: Canada (100% Remote)
Language: Fluent English, both written and spoken (French an asset)
Background Check Requirement: Standard employment and reference checks
Salary: $75,000-$85,000

About the Opportunity

Join a mission-driven, non-profit organization dedicated to supporting employees, retirees, and volunteers through thoughtful and efficient pension plan administration. In this role, you’ll play a key part in ensuring plan members receive accurate benefits, timely payments, and exceptional support, all while working with a collaborative, people-first team.

As a Pension Administrator, you’ll work closely with colleagues across the Benefits Centre and broader Shared Services team, supporting pensioners, active members, and internal departments. This is an opportunity to contribute to meaningful work that impacts real people’s financial well-being while building your expertise in defined benefit pension plans.

What’s in it for You

You’ll enjoy a fully remote, permanent role that balances flexibility with connection to a supportive team culture. The organization offers comprehensive health and dental benefits, generous paid time off, and ongoing professional development opportunities. You’ll have the chance to deepen your pension administration knowledge, work on diverse projects, and thrive in an inclusive environment that values integrity, respect, and collaboration.

Your Responsibilities

• You’ll respond to pension-related inquiries from plan members, providing clear, accurate, and timely guidance.
• In this role, you’ll perform benefit calculations for retirements, terminations, past service purchases, and complex scenarios like commuted values and marriage breakdowns.
• You’ll maintain and update pension records in the administration system, ensuring accurate data for payroll and regulatory reporting.
• You’ll assist with year-end filings, CRA reporting, and preparation of annual statements, supporting smooth operations and compliance.
• You’ll collaborate with internal teams and external service providers to resolve issues and improve the member experience.

Skills and Qualifications

• 5+ years of progressive experience in defined benefit pension administration.
• Strong knowledge of Canadian pension legislation, DB plan structures, and commuted value processes.
• Excellent Excel skills and comfort working with large datasets.
• Effective organizational, time management, and problem-solving skills.
• Ability to work independently in a fully remote environment while managing sensitive and confidential information.
• CEB, CEBS, or PPAC certification (or working toward) is an asset.
• Experience with third-party pension providers and pension administration systems like PABAS is preferred.

Note from the Hiring Manager

“We’re looking for someone who is detail-oriented, proactive, and genuinely enjoys helping people navigate their pension benefits. Your work will directly impact our members’ financial security and peace of mind.”

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.