Position Type:

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

Position Summary
 
Reporting to the Manager, Communications and External Relations, this role is responsible for developing messages and content strategies that keep employees and the communities we serve informed and engaged. It has a strong emphasis on content development, social media management, strategic communications planning, media relations support, and building strong relationships with internal business partners.

The Social Media and Communications Advisor will also assist in identifying opportunities to increase brand awareness and reputation. The ideal candidate has deep social media management expertise, thrives in a fast‑paced environment, can set and manage priorities, and is a self‑starter with exceptional writing skills.
 
Main Responsibilities

• Maintains a big picture view of the organization, issues and/or topics of relevancy and contributes to the creation and execution of internal communications strategies and tactics in support of business objectives.

• Leads the content strategy, including day-to-day tasks for all Medavie Health Services operations channels (social, web, etc), including planning and reporting.

• Supporting media inquiries and developing strategic key messages, media lines, and news releases.

• Supporting both reactive (crisis) and proactive communications.

• Provides advice and support on strategic communications; develops relationships with various business partners and senior leaders across the organization.

• Oversees, writes and edits content for (but not limited to): speaking remarks and scripts for employee events, presentations/materials, articles, corporate appointment announcements, key business updates, etc.; liaises directly with internal business partners to obtain relevant detail/input and deliver on task.

• Supports employee-focused engagement initiatives.

• Supports design requirements for communications needs, working with creative services.

 
Required Qualifications

• Post-secondary education in Communications, Public Relations or other related field.
• Minimum of  three years of experience in public relations,  or communications demonstrated experience developing social media / content strategies and managing social media platforms.
• Good knowledge of social media platforms
• Exceptional written communication skills, including editing, proofreading and attention to detail.
• A storyteller with an ability to take complex information and distill into digestible, engaging informative pieces for various audiences.
• Strong interpersonal skills and the ability to build effective relationships with internal and external partners.
• Ability to deal with highly confidential and sensitive subjects/issues in a professional manner.
• Solid time management skills, with the ability to balance multiple priorities and produce materials to meet tight deadlines.

 
Other Skills

• Team player with a strong focus on supporting colleagues, trying new approaches and delivering results.

• Strong interpersonal, project management and relationship-building skills with an ability to work with multi-stakeholder teams in a fast-paced environment, across locations and operating companies; responds to requests quickly and professionally.

• A self-starter and problem-solver who works independently and as part of a geographically dispersed, virtual team.

• Understanding of best practices to communicate across a diverse, remote employee-base.

• Advanced skills with MS Word, Excel, PowerPoint and Webex.

• Flexible to work outside of normal hours.

 
Language Skills

• Bilingualism (French and English) is considered an asset, but not required, for this position.

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Pay Range:

$68,873 - $84,178

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.  

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.  We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

Our recruitment process may involve automated tools, including AI, to assist in screening applications.

If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.