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Manager, BI Tooling

Scotiabank

Toronto, ON

Manager, BI Tooling

Scotiabank

Toronto, ON
 
Salary: Information not available
 

 

 

 

Requisition ID: 250672 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

About the Role: 

The Business Analytics Channels & Servicing Team partners with stakeholders in channel management and transformation to deliver a comprehensive view of customer sales and service touchpoints across all channels. Our goal is to understand how interactions throughout key customer journeys, for example, card servicing, onboarding, investment management, etc. impact overall customer experience, retention, and cross-channel engagement. We achieve this through in-depth analysis, ongoing dashboard reporting, and supporting the development of new datasets. This role needs a mix of technical and business/communication skills. It requires the ability to perform complex analysis and ensure it ties into business needs that can be easily communicated to non-technical partners.

 

Is this role right for you? In this role, you will:  

  • Work with business partners, understand their business problems, create analytics solutions, and present information back to them. 
  • Manage projects through the full project lifecycle, including
    • Scope out projects by creating requirements, timelines, project scope, etc.
    • Create analytical outputs (new data sets, dashboards, actionable insights, deep dive analytics) that will help support business growth and development
    • Create artifacts, such as project plans, documentation, data lineage, metadata, metrics definitions etc.
    • Present analytical outputs, communicate findings, provide recommendations for actionable insights, etc. to business partners and key stakeholders
  • Develop BI dashboards and produce reusable data assets using business acumen, statistical analysis and visualization techniques
  • Conduct analysis using descriptive or advanced techniques on massive volumes of structured and unstructured data to create actionable insights
  • Collaborate with business stakeholders and technical partners to establish trends, understand performance, identify opportunities for growth, and provide actionable insights
  • Develop and produce analyses, reports, and insights for partners that help drive tactical, operation, and/or strategic decision making in support of business goals
  • Promote Data Literacy with partners and key stakeholders to raise the collective understanding of data, tools, etc. available to them and champion data-driven decision-making
  • Proactively suggest project ideas, data process improvements, or value opportunities
  • Investigate and become an expert in available data sources, transform and determine how they can be interpreted for analysis. Identifying any gaps and developing plan of action to address.

 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:   

  • University Education in Business, Computer Science, Statistics, Economics, Mathematics, or equivalent experience
  • Good Communication Skills (oral and written)
  • Multiple years of related experience needed, preferably within a financial, retail or consulting industry in a data analytics or business intelligence role
  • End to End Analytics Experience: explore, clean, aggregate, and consolidate data; create analytical outputs; synthesize information in easy-to-understand formats; communicate/present findings to business partners
  • Experience querying and working with large data sets, ideally within an Enterprise Data Lake, Enterprise Data Warehouse, or Cloud environment
  • Data Visualization Experience: for example, Power BI, Tableau, Qlickview, Domo, etc.
  • Experience with relational databases and solid SQL skills
  • Programming Language: Python, R or SAS

 

What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

 

rochelle.mendonca@scotiabank.com

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

About Scotiabank

The Scotiabank Veterans Network (SVN) is committed to supporting veterans, reservists, and military spouses by recognizing and valuing their unique skills and experiences. As a military-friendly employer, Scotiabank actively promotes the integration of veterans into civilian careers by offering a wide range of employment opportunities across the Bank.  SVN plays a key role in this effort, leading initiatives such as a mentorship program designed to support both current and transitioning veterans.

The team was instrumental in driving recent enhancements to Scotiabank’s reservist leave policy and organized the inaugural Valour and Vision Expo in Q4 2024, where industry leaders pledged to support veterans entering the civilian workforce.  In February 2025, Scotiabank proudly served as the lead Banking Sponsor of the Invictus Games, an international multi-sport event that aids in the rehabilitation of wounded, injured, and ill service members—both active and retired.

Additionally, SVN hosts a variety of events throughout the year, including leadership symposiums and annual Remembrance Day ceremonies, to honor and support the military community.