Secord Animal Hospital is currently welcoming a full-time customer service-focused Animal Care Attendant, Receptionist to join our team. This great opportunity includes a range of responsibilities that directly contribute to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for, and appreciated!
Customer service functions, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Scheduling and confirming appointments.
Placing outbound calls for follow-ups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Recommending, selecting, and obtaining products and services, including prescriptions.
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
Managing medical records, charts, reports and correspondence.
Hospital maintenance (including removal of animal waste) and ensuring that the facility is neat and clean at all times—both inside and outside.
Assisting Veterinarians and Technicians with various tasks and the treatment of pet patients
Providing compassionate care duties, including feeding and walking patients
General hospital maintenance, including cleaning kennels
What VCA Canada Offers
A caring culture of Wellness and Appreciation!
Competitive wages and benefits!
Employer match (5%) group RRSP plan – Planning for your future just got easier with VCA Canada!
Wellness days, sick days, and vacation time
Annual uniform allowance
Exceptional career development: there is room to grow here!
Referral Bonus Rewards
E-tools to assist with meditation, better sleep, exercise, and focus
Virtual health care (telemedicine) offering quick access to quality care
Opportunities to give back in your community through VCA initiatives
Generous personal pet care discounts
And more!
Click “Apply Now”
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
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VCA Canada Animal Hospitals is a family of over 150 small animal veterinary practices located across 6 Canadian provinces. Our team of over 4,000 Associates provides our communities with general, emergency, and specialty services in our practices, offering compassionate care for pets and their families. Our purpose of caring for life’s greatest companions is felt in every part of the VCA Canada experience, whether it is our patients, our clients, our team members, or our communities.