Description
This is an exciting time to work at BMO, as the Bank responds to a rapidly evolving technology landscape and increasingly sophisticated customer expectations. Rather than react to these changes, BMO is proactively transforming how we do business, and The Engineering and Platforms department plays an important role of making the alignment of business requirements to the right infrastructure solutions a reality. The Unified Communications Engineering (UCE) team is responsible for leveraging state of the art technology to enable BMO staff to work effectively together anywhere, anytime; and accelerate their business through highly intuitive and integrated communications technology. UCE team is made up of Infrastructure Engineers who have the skills, knowledge and drive to take BMO’s communications infrastructure to the next level.
Mandate
Reporting to the Director of Unified Communications, the Microsoft Teams Lead is a subject matter expert on Microsoft M365/Teams with primary focus on implementing, supporting, and optimizing Microsoft 365/Teams solutions, focusing on project delivery, technical guidance, performance, and user adoption, involving technical triages, escalation management, mentoring, strategy alignment, governance, and fostering innovation for seamless collaboration. This role oversees the full lifecycle of Microsoft Teams deployment and operations—ensuring reliability, security, adoption, and continuous improvement across all business units. The Microsoft Teams Lead partners closely with Unified Communications Engineering/Operations, Security, Networking, and Change Management teams to deliver a seamless, modern collaboration experience for all employees.
KEY ACCOUNTABILITIES
Qualifications
Knowledge and Experience:
Skills:
We’re here to help
At BMO we have a shared purpose; we put the customer at the center of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process.
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
Have questions or want to learn more about us? We would love to hear from you!
Whenever possible, reach out to a named contact rather than a general inbox - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at
We’re proud to be the official bank of the Canadian Defence Community – and that goes beyond supporting your financial well-being. We value the skills you’ve earned in the military, and we’re here to help as you move into the next stage of your professional life.
BMO is a top ten North American bank that provides personal and commercial banking, global markets and investment banking services to 13 million customers and clients. Founded in 1817, we’re driven by our Purpose: Boldly Grow the Good in business and life. BMO has established itself as a destination for top talent, with an employee experience that’s built on personalized career development opportunities, a performance-driven winning culture, competitive rewards and benefits, and a deepcommitment to the health and well-being of our people.
If you’re ambitious, curious, creative, and eager to make an impact, you should consider BMO as a place to build your career.
#ProudtoWork@BMO