Wellbeing Consultant

Role Summary
The Wellbeing Consultant plays a key role in advancing our commitment to colleague wellbeing by delivering and evaluating evidence based wellbeing strategies and programs. This role partners closely with internal teams, vendors, and external partners to create impactful initiatives that enhance colleague experience, engagement, and health outcomes. The successful candidate will contribute to the evolution of our global wellbeing practice through strong program execution, measurement, and collaboration. This role offers the opportunity to shape meaningful wellbeing solutions while growing expertise in a global, purpose driven organization.

Position Responsibilities
 

Wellbeing Program Delivery

• Implement and program delivery of the holistic wellbeing programs across physical, mental, social, financial, and community wellbeing.

• Plan, coordinate, and support wellbeing campaigns, events, and initiatives.

• Source and curate evidence based wellbeing content to drive education and engagement.

Measurement, Evaluation & Continuous Improvement

• Participate in the measurement of program effectiveness by using engagement metrics, data analysis, benchmarks, and outcome measures.

• Support development of evaluation frameworks, measurement tools, and reporting dashboards.

• Analyze data and produce insights and executive ready reports to demonstrate program impact.

• Identify opportunities to improve program delivery, operations, and evaluation processes.

Vendor, Carrier & Partner Management

• Build and maintain strong relationships with wellbeing vendors, community partners, and insurance carriers.

• Partner closely with wellbeing and benefits teams on implementation and ongoing delivery of vendor programs to ensure quality, performance, and reporting standards.

• Participate in RFP processes for wellbeing programs and services.

• Maintain awareness of wellbeing related legislative and compliance considerations.

Stakeholder Engagement & Collaboration

• Opportunity to facilitate wellbeing meetings with clear objectives, agendas, and follow up actions.

• Collaborate with internal partners including Global Wellbeing, Marketing/Communications, Inclusion, and Community Investments.

• Partner with regional communications teams to deliver targeted wellbeing communications.

• Support community engagement strategies and materials in collaboration with Community Investment teams.

Practice Development

• Document best practices, program insights, testimonials, and case studies.

• Contribute to Global Wellbeing team initiatives, shared tools, and continuous practice improvement.

• Stay current on industry trends, research, and best practices in wellbeing and health promotion.

Required Qualifications

• Bachelor’s degree in public health, health promotion, wellbeing, human resources, or a related field.

• Experience designing, implementing, and evaluating corporate wellbeing or health promotion programs.

• Strong data literacy with experience working with engagement metrics, outcomes, and evaluation data.

• Demonstrated ability to manage multiple initiatives and priorities effectively.

• Excellent communication, facilitation, and relationship building skills.

• Ability to work collaboratively in a matrixed, global organization.

• Commitment to confidentiality and ethical handling of sensitive information.

Preferred Qualifications

• Experience in wellbeing consulting or a corporate/consulting environment.

• Experience managing vendors, partners, or carrier relationships.

• Familiarity with evidence based wellbeing practices and measurement frameworks.

• Knowledge of current wellbeing trends, tools, and industry best practices.

When you join our team

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where wellbeing and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

#LI Hybrid
 

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.