The Fraud Specialist conducts detailed investigations to identify and assess suspected fraudulent activity and broader financial crime risks. A significant component of the role includes quality control oversight, ensuring investigative decisions, documentation, and outcomes meet regulatory, policy, and operational standards. By applying a disciplined, intelligence-led approach, the Specialist ensures risks are properly evaluated, managed, escalated, and reported, while contributing insights that support fraud prevention, process improvement, and compliance with criminal risk frameworks.
Develops solutions and makes recommendations based on an understanding of business strategy and stakeholder needs.
Conducts independent analysis and assessment to resolve strategic issues.
Builds effective relationships with internal/external stakeholders.
Ensures alignment between stakeholders.
Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
Analyzes and assesses incidents or cases that may be complex and require knowledge on several different product lines.
Prepares reports, notifications and activity/case filings per guidelines and standards.
Provides input and develops recommendations for process and customer service improvements.
Stays abreast of financial crimes risk trends, relevant regulations and compliance standards.
Monitors and analyzes various information provided through detection systems, tools, reports, or manually to evaluate, investigate and determine required actions.
Supports the collection of evidence and information to be used for multiple purposes including incident reports/filings, loss prevention, litigation and criminal prosecution, management information and statistics, and process improvements.
Documents actions and information found throughout the investigation to develop and maintain account/case files.
Develops and maintains an understanding of the financial crime management processes, frameworks and techniques.
Gathers and formats data into regular and ad-hoc reports, and dashboards.
Analyzes data and information to provide insights and recommendations.
Provides notification, information and instructions to internal/external stakeholders related to incidents as necessary.
Thinks creatively and proposes new solutions.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works mostly independently.
Broader work or accountabilities may be assigned as needed.
Qualifications:
Typically, between 2-4 years of relevant fraud, quality control experience and a post-secondary degree in related field of study or an equivalent combination of education and experience.
Knowledge of risk and regulatory requirements as they apply to financial crimes is an asset.
Bilingualism (English/French) is considered an asset but is not required.
Knowledge of banking products, services, processes, and organization is an asset.
Specialized knowledge from education and/or business experience.
Verbal & written communication skills.
Collaboration & team skills.
Analytical and problem solving skills.
Influence skills.
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
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We’re proud to be the official bank of the Canadian Defence Community – and that goes beyond supporting your financial well-being. We value the skills you’ve earned in the military, and we’re here to help as you move into the next stage of your professional life.
BMO is a top ten North American bank that provides personal and commercial banking, global markets and investment banking services to 13 million customers and clients. Founded in 1817, we’re driven by our Purpose: Boldly Grow the Good in business and life. BMO has established itself as a destination for top talent, with an employee experience that’s built on personalized career development opportunities, a performance-driven winning culture, competitive rewards and benefits, and a deepcommitment to the health and well-being of our people.
If you’re ambitious, curious, creative, and eager to make an impact, you should consider BMO as a place to build your career.
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