Job Title
Client Representative Assistant

Location
Hamilton, Ontario. On-site, downtown Hamilton

Job Type
Contract, full-time hours.

Compensation
$28.14/hour

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About the Opportunity

This opportunity is ideal for an administrative professional who is motivated by meaningful work and supporting individuals who need extra care and attention. Working within the public services sector, you’ll be part of a team dedicated to helping vulnerable individuals manage their financial affairs with dignity and accuracy.

You’ll collaborate closely with colleagues, caregivers, and external professionals across legal, healthcare, and community services. Your work will directly support client wellbeing by ensuring financial matters are handled carefully, efficiently, and in line with established policies.

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What’s in it for You

You’ll gain hands-on experience in a purpose-driven environment where empathy, professionalism, and collaboration are highly valued. This role offers exposure to public sector operations, financial administration, and client-facing support in a structured office setting.

It’s also an excellent opportunity to strengthen your administrative and financial coordination skills while making a real difference in the lives of others.

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Your Responsibilities

• You’ll provide administrative support related to the financial management of vulnerable individuals, ensuring accuracy and confidentiality at all times.

• In this role, you’ll process and reconcile invoices, disburse payments such as rent and utilities, and monitor account activity.

• You’ll respond to inquiries from clients and stakeholders, coordinating with caregivers, legal and healthcare professionals, and service providers.

• You’ll review client files, track assets, and maintain accurate documentation within internal systems.

• You’ll support front desk and phone coverage while prioritizing daily tasks and assisting with the resolution of client concerns or financial discrepancies.

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Skills and Qualifications

• 2+ years of administrative and customer service experience in a professional office environment.

• Experience in financial services or banking, with comfort handling debits, credits, and invoice reconciliation.

• Strong written and verbal communication skills, with the ability to interact professionally across diverse stakeholder groups.

• Proficiency with Microsoft Office, including Word, Excel, and Outlook, and comfort navigating internal databases.

• Demonstrated ability to handle sensitive situations with empathy, discretion, and professionalism.

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Why Partner with Altis

If you’ve never worked with a staffing agency before, don’t worry, we make it easy. You’ll still engage directly with the client while we handle the logistics, provide guidance, and keep you informed every step of the way. We’ll represent your strengths, guide you through each stage of the process, and ensure the experience feels personal and transparent.

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Thank you for your interest.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.