Social Media Manager
Location: Burlington, ON (Hybrid, 2 days on-site per week)
Language: English, fluent in both written and spoken communication.
This is an exciting opportunity to join a mission-driven non-profit organization making a meaningful impact locally and globally. As Social Media Manager, you’ll play a key role in shaping the organization’s digital voice, strengthening online engagement, and building a vibrant, values-led community across multiple platforms.
Working closely with the marketing team, creative partners, and internal stakeholders, you’ll lead strategy, content, and campaigns that support fundraising, stewardship, and awareness initiatives. Your work will directly support humanitarian programs and community outreach, making this a role where creativity, purpose, and leadership come together.
You’ll join a collaborative, purpose-driven workplace that values innovation, teamwork, and continuous learning. This is a team that encourages new ideas and trusts its people to lead with creativity and intention.
You’ll gain exposure to large-scale national campaigns, mentor a growing team, and work in an environment that supports professional growth while staying grounded in meaningful impact.
You’ll develop and execute a comprehensive social media strategy aligned with the organization’s mission and annual marketing plans.
In this role, you’ll lead, mentor, and support a team of Social Media Specialists through regular check-ins, performance reviews, and development planning.
You’ll oversee the creation of engaging, platform-optimized content across channels including Instagram, Facebook, LinkedIn, TikTok, X, and YouTube.
You’ll manage the social media content calendar, ensuring timely, consistent, and high-quality posting.
You’ll plan and execute major campaigns, emergency appeals, and year-end initiatives.
You’ll analyze performance metrics, prepare reports, and use insights to continuously optimize strategy and campaign effectiveness.
You’ll collaborate with cross-functional teams including Fund Development, Programs, and Government Relations to align messaging and impact.
3–5 years of progressive experience in social media management, including leadership or team oversight.
Bachelor’s degree in Marketing, Communications, or a related field.
Proven experience managing multiple social media platforms with strong channel-specific knowledge.
Exceptional writing skills with the ability to tell compelling, human-centered stories.
Strong analytical, organizational, and project management skills.
Creative, detail-oriented, and deadline-driven, with the ability to manage competing priorities.
“We’re looking for someone who brings both strategy and heart to their work. If you’re passionate about storytelling, enjoy leading people, and want your work to make a real difference, this role could be a great fit.”
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