Manager, Operational Excellence

Location: Vancouver, BC, Hybrid, 4 days on-site (80% in-person)
Language: English, fluent in written and spoken communication
Employment Status: Permanent, Full-Time

About the Opportunity

This is an opportunity to step into a purpose-driven organization where operational excellence directly supports community well-being. As Manager, Operational Excellence, you will work alongside passionate leaders and frontline teams to improve processes that ultimately help serve people across Canada.

You will be part of a collaborative continuous improvement team focused on empowering employees to identify problems, implement practical solutions, and embed a culture of learning and efficiency. Your work will have real impact, improving service delivery, reducing waste, and supporting teams who are deeply connected to their mission.

What’s in it for You

You will join a values-led workplace that prioritizes collaboration, respect, and meaningful impact. This organization supports long-term growth through mentorship, professional development, and exposure to complex, organization-wide initiatives. You will also benefit from a comprehensive total rewards package, including pension, health benefits, and generous vacation time.

Your Responsibilities

• You’ll lead and facilitate continuous improvement workshops, Kaizen events, and value stream mapping sessions with cross-functional teams.
• In this role, you’ll design and implement Lean and operational excellence initiatives that improve flow, productivity, and customer service outcomes.
• You’ll partner closely with leaders and frontline staff to surface problems, align priorities, and embed sustainable improvements.
• You’ll manage improvement projects end-to-end, from analysis and recommendations through implementation, tracking, and reporting.
• You’ll develop scorecards and performance metrics to measure impact, savings, and efficiency gains.
• You’ll coach and mentor teams using adult learning principles to strengthen continuous improvement capability across the organization.

Skills and Qualifications

• 10+ years of experience in manufacturing or pharmaceutical environments, with at least 5 years in Lean, Six Sigma, or Continuous Improvement roles.
• Bachelor’s degree in industrial engineering or a closely related field.
• Lean certification or equivalent continuous improvement training.
• Strong project management skills with experience leading cross-functional teams.
• Hands-on experience with waste reduction, 5S, standardized work, flow optimization, and inventory reduction.
• Ability to translate complex process concepts into clear, practical guidance for frontline teams.

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.