Location: Vancouver, British Columbia, Hybrid, 2 days per week on-site 
Language: English required, written and spoken. French bilingualism is an asset. 
Background Check Requirement: Criminal Record Check 

About the Opportunity 

As a Contract Administrator, you will play a key role in supporting candidates, clients, and internal teams to ensure a smooth and positive placement experience. Working within a people-focused staffing environment, you will help keep contracts, onboarding, and compliance moving efficiently in a fast-paced and high-growth setting. Your work will directly support both contingent workers and the teams that partner with them. 

You will join a collaborative and supportive team that values service excellence, curiosity, and continuous learning. This opportunity is ideal for someone who enjoys managing multiple priorities, communicating with a wide range of stakeholders, and contributing to a culture that prioritizes accuracy, responsiveness, and care. 

What’s in it for You 

You’ll be part of a people-first organization that values collaboration, balance, and professional growth. This role offers exposure across multiple areas of the business, hands-on learning, and the opportunity to build specialized knowledge in contracts, compliance, and workforce administration. You’ll be supported by experienced teammates who encourage initiative, learning, and development. 

Your Responsibilities
Your main responsibilities will include but may not be limited to the following: 

• You’ll support the end-to-end candidate placement process, including onboarding, work permit documentation, contract setup, amendments, rate changes, and finishes. 
• In this role, you’ll manage and triage a high-volume shared inbox, ensuring timely and accurate responses to client and candidate inquiries. 
• You’ll respond to inbound calls and emails related to onboarding, timesheets, invoicing, and documentation through a shared support line. 
• You’ll assist with compliance processes, ensuring onboarding and documentation align with client contracts and MSA requirements. 
• You’ll provide administrative support to Account Managers and internal teams, including reporting, audits, and contract processing. 
• You’ll support background checks, security clearances, and client audit responses as required.

Skills and Qualifications 

• 2+ years of experience in a fast-paced administrative, operations, or customer support role 
• Strong written and verbal communication skills with a service-oriented mindset 
• Comfort working in a high-volume inbox and call-based support environment 
• High attention to detail with strong organizational and time-management skills 
• A proactive, collaborative approach with a willingness to learn and adapt 
• Sound judgment and professionalism when handling confidential information

Note from the Hiring Manager 

“We’re looking for someone who brings a calm, solutions-focused approach to a busy environment and truly enjoys supporting others. If you’re curious, detail-oriented, and motivated to grow, you’ll thrive on our team.” 

Why Partner with Altis 

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates. 

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.