Location: Toronto, ON, On-site
Language: Fluent English required, strong written and verbal communication
Duration: 2-month contract with possibility of extension
Background Check Requirement: Criminal background check and professional references required

About the Opportunity

This is a fast-paced, front-facing opportunity for an experienced Medical Secretary to support outpatient services within a busy clinical setting. You will be at the heart of daily operations, managing the front desk for multiple clinics while ensuring patients receive a welcoming, organized, and respectful experience from the moment they arrive.

Working alongside a close-knit team, you will help coordinate five outpatient clinics in a high-volume environment where no two days look the same. This role is ideal for someone who thrives under pressure, adapts quickly, and brings calm, structure, and professionalism to a space that supports critical community health services within the public healthcare sector.

What’s In It for You

You will gain hands-on exposure within a specialized outpatient clinical environment while working with a collaborative and supportive team. This role offers meaningful work and the opportunity to extend beyond the initial contract for the right fit. It is a chance to make a real impact while sharpening your administrative and patient-facing skills in a complex healthcare setting.

Your Responsibilities

• You will manage a high-volume front desk, welcoming and checking in patients across five outpatient clinics.
• You will coordinate scheduling, appointments, walk-ins, and new patient intakes with accuracy and empathy.
• You will maintain and update patient records using an electronic medical record system.
• You will support clinic flow by monitoring appointments and liaising with clinical teams.
• You will handle administrative tasks in a tight, busy workspace while remaining calm and organized.
• You will navigate multiple systems and processes with confidence, including clinical tracking tools.

Skills and Qualifications

• 2 to 3 years of administrative or medical office experience in a busy clinical or healthcare environment.
• Experience using EMR systems.
• Strong technical aptitude and comfort learning new systems quickly.
• Excellent communication, organization, and multitasking skills.
• Ability to remain composed and effective in high-pressure, high-volume settings.
• Post-secondary education.
• Experience within public healthcare environments is considered a strong asset.

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.