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Assistant Manager - OTC Confirmations (GWO)

Scotiabank

Toronto, ON

Assistant Manager - OTC Confirmations (GWO)

Scotiabank

Toronto, ON
 
Salary: Information not available
 

 

 

 

Requisition ID: 245016

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

The Role

The trade confirmation process performed by Global Wholesale Operations (GWO) is a key control within Scotiabank’s Global Banking and Markets (GBM) trading environment.

The GWO Over-the-Counter (OTC) Confirmations department’s primary responsibilities are to ensure trades are booked correctly by affirming trades with counterparties, to negotiate and execute confirmations, and to reconcile the bank’s positions to external electronic trade execution and affirmation/confirmation platforms and to Central Counterparty Clearing Houses (CCPs).

The Assistant Manager, OTC Confirmations, is responsible for maintaining controls, resolving confirmation issues, coordinating legal reviews, drafting and approving OTC Equity and Interest Rate derivatives’ ISDA trade confirmations, and contributing to the department's continuous improvement of processes and controls.

Is this role right for you? In this role, you will:


  1. Ensure risk inherent in the trade confirmation process is identified, understood, monitored, and controlled.  This includes:
    • Ensure all trades are recognized by trade counterparties, economic terms of all transactions are matched on, and all breaks are identified, reported, and resolved
    • Generate, review, and execute trade confirmations in accordance with Bank policy
    • Ensure the Bank is reconciled with external electronic trade execution and affirmation/confirmation platforms
    • Train staff to minimize errors and maximize quality and adherence to regulations, policies and standards
    • Escalate and resolve issues
    • Investigate issues such that root causes are identified and appropriate actions are taken to prevent recurrence
    • Assign and prioritize work, while balancing the workload and dynamically shifting cross trained staff to minimize risk and ensure consistent high quality customer service
    • Review control/KPI/KRI reports circulated to management and the business to highlight risk and drive issue resolution

  2. Ensure a high degree of processing accuracy, customer service, and operational efficiency:
    • Maximize STP rates and the use of automation to ensure controlled efficient operations
    • Identify and implement opportunities for improvement in controls, customer service, productivity, and cost effectiveness
    • Understand customer needs and maintain customer service standards
    • Develop and maintain relationships with customers, at both the operations staff and management levels, allowing for effective escalations and issue resolution
    • Ensure customer issues are identified, reported, and escalated, and resolution is coordinated with internal stakeholders and the relationship owners

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

 

  • Business/Finance, Law or Engineering University Degree, or a related educational background
  • Expert knowledge of OTC Equity and Interest Rate Derivatives’ ISDA trade confirmations
  • Passion for customer service
  • Driven to improve efficiency and controls
  • Excellent interpersonal and communication skills
  • Accurate and detail oriented with an analytical mind and the ability to detect, articulate, and effectively escalate and resolve issues
  • Strong computer, data analytics, and process re-engineering skills

What’s in it for you?

  • A rewarding career path with diverse opportunities for professional development
  • An organization committed to making a difference in our communities – for you and our customers.
  • A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 

 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

 

rochelle.mendonca@scotiabank.com

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

About Scotiabank

The Scotiabank Veterans Network (SVN) is committed to supporting veterans, reservists, and military spouses by recognizing and valuing their unique skills and experiences. As a military-friendly employer, Scotiabank actively promotes the integration of veterans into civilian careers by offering a wide range of employment opportunities across the Bank.  SVN plays a key role in this effort, leading initiatives such as a mentorship program designed to support both current and transitioning veterans.

The team was instrumental in driving recent enhancements to Scotiabank’s reservist leave policy and organized the inaugural Valour and Vision Expo in Q4 2024, where industry leaders pledged to support veterans entering the civilian workforce.  In February 2025, Scotiabank proudly served as the lead Banking Sponsor of the Invictus Games, an international multi-sport event that aids in the rehabilitation of wounded, injured, and ill service members—both active and retired.

Additionally, SVN hosts a variety of events throughout the year, including leadership symposiums and annual Remembrance Day ceremonies, to honor and support the military community.