Location: Toronto, Ontario – Hybrid, 3 days onsite
Language: Strong written and spoken English communication skills required
Background Check Requirement: Criminal background check required
About the Opportunity
This is a senior-level opportunity to step into a pivotal Fund and Investment Operations Manager role within a leading financial services organization operating in Canada. As the business continues to expand its product offerings and strengthen its operational ecosystem, this role plays a critical part in safeguarding fund integrity, enhancing governance, and supporting long-term growth.
You’ll work closely with internal shared service teams, external third-party administrators, and senior leadership to ensure strong oversight across the full fund lifecycle. Acting as a local subject matter expert, you’ll bring clarity, accountability, and risk awareness to complex operations while supporting new fund launches and enhancements that directly impact investors and the broader business.
What’s in it for You
You’ll join a purpose-driven organization that values collaboration, accountability, and continuous improvement. This role offers meaningful exposure to senior decision-makers, opportunities to influence governance and control frameworks, and the chance to lead initiatives that shape the future of fund operations in Canada. Expect a culture that supports professional growth, thoughtful leadership, and high-impact work.
Your Responsibilities
You’ll establish and maintain a local oversight model, ensuring alignment and accountability across internal shared services and external administrators.
You’ll provide independent second-level oversight of fund administration activities, identifying risks, escalating issues, and driving resolution.
You’ll evaluate service provider performance against KPIs, SLAs, and regulatory obligations, challenging outcomes and driving accountability.
You’ll lead the identification and remediation of systemic operational risks, advising leadership on trends and emerging issues.
You’ll support fund launches and product enhancements by partnering with global teams and acting as a local SME.
You’ll deliver clear, high-impact oversight reporting to senior management, synthesizing risk, performance, and control insights.
You’ll lead, coach, and develop direct reports, fostering strong performance and professional growth.
Skills and Qualifications
7–10 years of experience in fund administration, fund operations, compliance, audit, or tax
Strong understanding of Canadian regulatory requirements impacting mutual funds and ETFs
Proven experience overseeing third-party service providers and monitoring KPIs and SLAs
Demonstrated ability to analyze operational data and drive corrective actions
Experience supporting fund launches and post-implementation reviews
Strong project coordination, change management, and stakeholder relationship skills
Experience managing and developing direct reports
Note from the Hiring Manager
“We’re looking for a leader who brings both strong technical expertise and sound judgment, someone who can build trust with stakeholders and elevate how we oversee and support our fund operations.”
Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.
