Requisition ID: 233400

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

• The Business Analyst contributes to the overall success of the CCA Cards Technology team located in Toronto (supporting applications used across the Caribbean and Central America regions).
• Looking for a seasoned business analyst with expertise in the POS payments domain – including card schemes, certifications, payment gateways and acquiring models

Is this role right for you? In this role, you will:

• Reports to the Senior Manager and is responsible for end-to-end technical requirements gathering and definitions; working collaboratively with various stakeholders across the Bank (and vendors as/ifr required) on Merchant Acquiring initiatives.
• Participates in system implementation process by testing (i.e. developing test cases, conducting regression and new functionality testing, raising/managing problem bugs and testing fixes), assisting in the definition of user procedures and workflows, assisting in the development of conversion and implementation strategies, and assisting in the provision of user documentation, user training, and post-implementation support, as/if required.
• Assists in the resolution of production issues to meet the needs of the supported Line of Business. This may involve participation in rapid prototyping, with requirements and solutions developed on an iterative basis that provides interim deliverables until a final production solution is created.
• Monitor the production ecosystem and assist with driving/generate reporting on stability, security, audit and compliance findings.
• Continually acquire and enhance knowledge of the Division's business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and rapidly changing technology to effectively assist in the provision of business solutions and services to the end user business lines.
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• A recognized undergraduate degree in a related field.
• The incumbent must have knowledge of payments, including, but not limited to:
  • • Acquiring
    • Card Schemes/Card Issuers
    • Gateway Systems
    • Authorization
    • Settlement
    • Account Funding Flows.
• Knowledge of AS400 and Transaction Switching systems is a plus.
• Ability to distil business requirements into technical requirements.
• Excellent problem solving, communication and stakeholder/vendor management skills – English language fluency is a must.
• Familiarity with tools like JIRA, Confluence, Service Now.
• Must be a creative, self-starting, results-oriented, and highly motivated individual with good analytical skills in order to apply this knowledge to assist in the resolution of complex business problems.
• The incumbent must possess a basic understanding of current IT practices, systems development techniques, including requirements specification and testing methodologies, real- time analytical and formal modelling tools, and keep current with rapidly changing technology.
• This position requires the following knowledge:
  • • Working knowledge of testing methodology.
    • Working knowledge of bank processes;
    • Working knowledge of the Bank's business units (including products);
    • Working knowledge of bank technology.
    • Novice knowledge of Bank accounting

What's in it for you?

We are technology partners who help the business transform how our employees around the world work  

• Opportunity to lead strategic technology initiatives in a critical banking domain. 

• Collaborative environment with exposure to cutting-edge technologies and global treasury operations. 
• Competitive compensation and benefits package. 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.