Application Deadline:01/11/2026

Address:33 Dundas Street West

Customer Solutions

As part of BMO’s North American Retail & Small Business Payments team, the Partnerships, Pricing and Benefits team develops and manages key partnerships and benefits, with a mandate to develop and grow new partnerships that are aligns our strategic vision and add value to the BMO cardholder experience.

The Managing Director is accountable for holistic team leadership, strategic oversight, planning and coordination of the BMO Co-Brand credit card portfolio, Credit Card Pricing and Embedded Benefits (including Insurance and Value-Added Services).  This leader sets the vision for partnerships in the credit cards business and leads co-ordination with broader banking teams around further integration of BMO credit cards in customer loyalty strategies.

Key Accountabilities

Air Miles Co-Brand Credit Cards:

• Full P&L ownership including value proposition development, financial management, liaising with internal and external partners to maximize the growth and client experience.

BMO VIPorter Mastercard Partnership

• Leadership of the BMO/Porter partnership, including the growth and continued technological development of the co-brand card suite

New Partnership Development and Management

• Identifying, building and launching innovative partnerships designed to promote growth, engagement and retention across the BMO cards portfolio.  Management of existing partnerships (ie Instacart) to optimize growth and success of the partnership

Cardholder Benefits (Insurance and Value-Added Services)

• Management, development and optimization of embedded benefits for credit card customers including insurance, airport lounges, roadside assistance, and others.  Strategic oversight of benefits portfolio to identify and launch new benefits as needed

Revenue Optimization (Pricing and Profitability)

• Leadership of all aspects of credit card pricing including automated risk-based pricing, annual pricing changes and adoption of regulatory changes

• Ownership of Mastercard contract and partnership on behalf of several other areas of the bank

The Managing Director will lead a team to deliver on the above and as a leader, will be responsible for:

• Activating our winning culture, aligned with Purpose. Ignites engagement by aligning our culture to our strategy and fueling exceptional execution

• Fostering diversity, equity and inclusion and creates an inclusive environment for all employees by eliminating barriers to inclusion

• Developing leaders, plans for succession, and fosters a high-performance culture

• Driving top talent acquisition and retention, developing organizational capabilities to drive competitive advantage

• Leading and mentoring employees with diverse risk and business experience, skills, and orientation

• Leading, promoting, and role modelling the Bank’s customer focus to support our vision

Qualifications:

• University degree - Master of Business Administration is an asset

• 7+ years of Product Leadership experience in credit cards with progressive growth, and comprehensive knowledge of payments, pricing, loyalty, partnerships, and customer experience

• Experience in delivery of highly complex strategic initiatives or projects impacting large groups of people, processes, and technology

• Strategy and roadmap planning, combined with equally strong execution focus

• Strong people leadership, interpersonal, communications and influencing skills with all levels of stakeholders, incl. executives at all levels of the organization

• Highly developed relationship management skills to effectively manage relationships across multiple levels of the organization, across lines of business, across various BMO groups

• Strong consulting and changing management skills, able to think strategically and implement strategic vision

• Deep understanding of Retail Payments and underlying technology systems that support the payment ecosystem
  
  Please note the target base salary range for this position is a range from $185,000 CDN to $195,000 CDN

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.