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Sr. Manager Third Party Resilience

Scotiabank

Toronto, ON

Sr. Manager Third Party Resilience

Scotiabank

Toronto, ON
 
Salary: Information not available
 

 

 

 

Requisition ID: 243845

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

The Team

Contributes to the overall success of the Business Continuity for Third Parties function within Enterprise Crisis and Business Continuity Management, by ensuring individual goals, plans, and initiatives are executed in support of the Bank’s strategic objectives.  Ensures all activities conducted adhere to governing regulations, the Bank’s Third Party Risk Management (TPRM) Framework, and internal policies and procedures

The Role

The Sr. Manager Third Party Resilience will lead the development, implementation, and ongoing management of an enterprise-wide internal contingency planning program. This role is responsible for building a cohesive methodology aligning to the Operational Resilience program, TPRM lifecycle, and regulatory guidelines (e.g., OSFI), ensuring the Bank can effectively prepare for, respond to, and recover from disruptions involving external service providers.

 

Is this role right for you? In this role you will:

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank capabilities.
  • Lead the design, build, and rollout of an enterprise-wide internal contingency plan program, with explicit alignment to third-party risk practices, including concentration risk, substitutability, and exit strategy requirements.
  • Support development of governance, standards, and processes for contingency planning across business lines and corporate functions - embedding TPRM principles.
  • Drive coordination and integration between contingency planning, business continuity, operational resilience, TPRM, Global Procurement Services, and Operational Risk activities to ensure a unified approach.
  • Partners closely with TPRM to validate that contingency plans and exit strategies meet Bank and regulatory expectations.
  • Oversee ongoing program monitoring, reporting, and compliance, including training and onboarding.
  • Guide business units in developing, testing, and maintaining contingency plans—providing subject-matter expertise and challenge.
  • Lead program exercises and scenario testing focused on third-party disruption events, ensuring lessons learned inform continuous improvement.
  • Maintain strong knowledge of OSFI guidelines (e.g., B-10) and global regulatory trends affecting third-party oversight and resilience expectations.
  • Ensure all Audit findings are managed within the agreed to timelines, providing necessary updates and documentation.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of their respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to third party risk management, operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework and the Guidelines for Business Conduct.
  • Champions a high-performance environment and contributes to an inclusive work environment.

 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

 

  • 7–10+ years of experience in risk management, operational resilience, business continuity, or related fields within the financial services industry.
  • Demonstrated expertise in TPRM frameworks, inherent/residual risk assessments, ongoing monitoring, and third-party control evaluations.
  • Strong understanding of OSFI regulatory guidelines and Canadian financial sector expectations.
  • Proven ability to design and implement enterprise programs with cross-functional impact.
  • Strong background and experience in project management, program and change management practices, especially in efficiency
  • Flexible and creative thinker with the ability to define business tradeoffs, generate out-of-the-box solutions and manage uncertainty; proactively identify and solve complex problems impacting management and business direction
  • Ability to prioritize against many competing interests in an environment of constant change
  • Experience participating in internal and regulatory audits related to third-party oversight, contingency planning, or operational resilience.
  • Spanish language skills not required but an asset.

 

What's in it for you?

 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.   
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more! 

 

 

#LI-Hybrid

 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

 

rochelle.mendonca@scotiabank.com

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

About Scotiabank

The Scotiabank Veterans Network (SVN) is committed to supporting veterans, reservists, and military spouses by recognizing and valuing their unique skills and experiences. As a military-friendly employer, Scotiabank actively promotes the integration of veterans into civilian careers by offering a wide range of employment opportunities across the Bank.  SVN plays a key role in this effort, leading initiatives such as a mentorship program designed to support both current and transitioning veterans.

The team was instrumental in driving recent enhancements to Scotiabank’s reservist leave policy and organized the inaugural Valour and Vision Expo in Q4 2024, where industry leaders pledged to support veterans entering the civilian workforce.  In February 2025, Scotiabank proudly served as the lead Banking Sponsor of the Invictus Games, an international multi-sport event that aids in the rehabilitation of wounded, injured, and ill service members—both active and retired.

Additionally, SVN hosts a variety of events throughout the year, including leadership symposiums and annual Remembrance Day ceremonies, to honor and support the military community.