As Manager, Product (Health Benefits), you’ll be part of the team shaping the future of Group Benefits. Your mission? To craft bold, forward-thinking product strategies that fuel growth and position Manulife as the industry leader in delivering exceptional value to plan sponsors and members.

In this role, you’ll own the long-term vision for key product portfolios—ensuring they remain differentiated, sustainable, and aligned with evolving customer needs. You’ll collaborate closely with Marketing, Distribution, Pricing, Operations, and Technology teams to design and execute innovative go-to-market strategies that make an impact. 

Beyond managing today’s products, you’ll actively explore new opportunities and emerging trends, helping us stay ahead in a rapidly changing healthcare landscape. Your work will be pivotal in advancing our healthcare and digital transformation ambitions, driving solutions that matter for millions of Canadians.

Job Responsibilities:

• Participate and support the development and launch of new products and services, and act as subject matter expert for existing products
• Leverage industry knowledge and research to improve the competitiveness of product offerings
• Lead cross-functional core teams in product development initiatives, ensuring that projects are implemented according to plan and that any issues are resolved promptly and effectively
• Drive projects to completion; help the business make key decisions in a timely manner; seek consensus
• Establish and maintain a KPI reporting framework to track sales performance and utilization to ensure targets are met and draw actionable insights from data
• Utilize market research and data to help influence major product development decisions
• Work with stakeholders to synthesize feedback and create a prioritized roadmap that considers growth and retention
• Evaluate industry trends, regulatory changes and competitive environment
• Answer inquiries from both internal and external stakeholders – to ensure partners and clients understand the product offerings, features, and governance.
• Ensure portfolio meets all regulatory requirements
• Contribute to RFPs and/or participate in finalist presentation
• Engage stakeholders to develop product stories that appeal to the market while maintaining the financial characteristics that support the company
• Partner with pricing and other impacted stakeholders to ensure profitable product model
• Support relationships with key business partners, while ensuring needs are aligned to business objectives
• Partner with marketing and distribution leaders in the development of go-to-market strategies and plans
• Develop and support execution of go-to-market plans working with cross-functional partners
• Analyze data and draw insights to build recommendations to support business decisions

Competencies:

• 6-7+ years of relevant experience, including go-to-market strategy, or comparable.
• University degree. MBA, GBA and/or CEBS designation or other related business-oriented education would be an asset.
• Experience within the health business and/or service sector is preferred.
• Confidence, maturity and credibility to present to Senior Executive leadership and business unit leadership teams
• Strong analytical capabilities, comfortable with quantitative & financial analysis. High level of conceptual skills and an ability to operate strategically
• Strong communication skills, including ability to translate complex technical issues into fundamental concepts
• Strong relationship-building skills to build effective working relationships with business unit leaders
• Highly developed financial acumen and business orientation
• Ability to work across a complex environment – both internally and externally to lead teams with multiple mandates and differing value drivers
• High level of self-motivation and keen sense of 'owning' and delivering on project deliverables
• Willingness to travel as required
• Project Management;  Lead key product projects from their inception, overseeing the successful launch and distribution (projects examples: implementing new products or enhancements creating new growth strategies for driving member participation,  managing regulatory changes) 

When you join our team:

• ​We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.