Position Type:
Temporary - TemporaireIf you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.
As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.
Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.
The Opportunity:
We’re looking for an insightful and analytical UX designer who knows how to follow a user-centered design approach to create incredible user experiences—and can also explain why their designs will work.
As a member of our Product Design team, you’ll work with a cross-functional group of UX professionals focused on creating meaningful experiences for people. As UX designer, your job will be to turn business and user requirements into plans for intuitive, accessible and engaging web pages, websites, and applications. You’ll be responsible for user/screen flows, information architecture, interaction design, UI layout, visual design, A/B testing and more.
This might be a good role for you if:
Your creativity is grounded in deep analysis: you have great ideas, but they’re backed by research and testing.
You understand people: you have an interest in consumer behaviour, psychology and sociology.
You have a user-centric mindset: your own preferences don’t matter—nor do anyone else’s, other than the person at the other end of the screen.
You’ve got high standards and an objective approach: you’re unafraid to be merciless with your own work if something has been proven not to work.
You’re driven and adaptable: you see challenges as puzzles to be solved, not roadblocks, and aren’t flustered by rapidly changing requirements and priorities.
You’re curious and self-motivated: you can figure out what needs to be done—and then do it.
Your everyday with us will consist of:
Collaborating with a wide cross-section of colleagues to understand business objectives for digital products, assess user wants and needs, and influence user-focused solutions, with a focus on driving continuous improvement.
Working hand-in-hand with Content Designers and UX Researchers to shape user experiences through collaborative planning, research, and content strategy that aligns with user needs and business goals.
Translating ideas and concepts into user flow diagrams, site maps, sketches, wireframes, interactive prototypes, styleguides, and other UX design deliverables, and rapidly testing/iterating your work.
Working with front-end developers to bring your ideas to life and fine-tune the finished product.
Collaborate with UX colleagues to identify opportunities across digital properties for A/B testing, usability research, and user feedback—while continuously reviewing product usage and success to inform a user-centric roadmap.
Presenting your work to colleagues and senior management in meetings and demos, and confidently explaining decisions using UX best practice rationale, user testing or research data.
What you need to succeed:
Proven experience in UX design for software, websites and web/mobile applications (portfolio required).
Post-secondary degree in applicable field.
High proficiency with wireframing tools (e.g. Figma), as well as associated design apps.
Solid grasp of user-centered design methodologies, other standard UX principles and practices.
Understanding of responsive design, designing for accessibility, and standard iOS/Android design patterns.
Leverage tools like Google Analytics and other user data sources to inform design decisions, optimize user flows, and validate design hypotheses through data-driven insights.
Basic HTML5, CSS3 and JavaScript skills are a plus. (You won’t be coding, but you’ll be working with developers to properly implement your designs.)
Collaborative approach, openness to feedback, and deadline-oriented mindset.
Well-honed interpersonal skills to negotiate priorities and deliverables, resolve conflicts, and communicate clearly and professionally—all remotely.
Solid organizational skills and a cool head to cope with rapidly changing information, coordinate multiple projects at once, and meet deadlines.
Be passionate about all things UX and other areas of design, technology and innovation.
Please provide a portfolio of recent work for websites or other digital formats.
Security Clearance Requirement: In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B). This includes Fingerprinting, Criminal Record Check, Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status.
What we offer:
Permanent full-time position with opportunity to grow in a well-established organization
Flexible work arrangements and emphasis on work-life balance
Remote and hybrid work options
Comprehensive health, vision and dental plan that is 100% employer paid effective on your first day
100% employer-matched Defined Contribution Pension Plan
Annual Incentive Bonus which recognizes your contribution to our success
In addition to paid vacation, we offer a gifted week of vacation in your first year and an optional Vacation Purchase Program
An organization where we encourage personal learning and growth with opportunities for career development and advancement
Providing wellness benefits, health resources and fitness centre discounts
#CBM2
#LI-VS2
We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
Have questions or want to learn more about us? We would love to hear from you!
kristen.drapeau@medavie.bluecross.ca
Whenever possible, reach out to a named contact rather than a general inbox - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at
Welcome to Medavie!
I would be happy to share and discuss our organization, current and future career opportunies.
Many of our roles are able to be remote (work from home) in Canada
- Kristen Drapeau, Senior Recruitment Consultant
-Krysta Duguay, Recruitment Consultant
Who we are
We’re a team of over 8,000 professionals serving clients from coast-to-coast with operations in most provinces. We provide health benefits to nearly 1 in 10 Canadians and manage emergency medical services for nearly 1 in 15 Canadians.
We’ve been a leading health services partner for individuals, employers and governments across Canada for 80 years and a premier all-in-one carrier that provides health, dental, travel, life and disability benefits to individuals and organizations.
We've been recognized as one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and an Imagine Caring Company.
What we value
Our values are inherent to our culture and provide the framework for each interaction we have and transaction we make, while providing a clear set of expectations to empower employees to do the right thing for everyone we serve. We are:
Caring – We show compassion in everything we do
Accountable – We follow through on our commitments
Responsive – We have the courage to act and adapt
Innovative – We encourage and value new ideas
Community-minded – We achieve more together
More than simply a poster on the wall, our mission of improving the wellbeing of Canadians represents the purpose of our organization ― and we align that with our culture.
What we give back
As a not-for-profit organization, we don’t answer to shareholders. Instead, we invest our earnings in our business, our communities and, most importantly, our employees. We use some of these earnings to support:
Programs to support causes that are close to our employees' hearts, matching the volunteer hours and donations they contribute
An annual United Way workplace campaign led by employees in each of our locations
The Medavie Foundation, which invests in community initiatives and organizations that improve the wellbeing of Canadians, focuses on some of the most pressing mental and physical health challenges facing Canadians.
We want to meet you as you are
At Medavie Blue Cross, we foster a culture of openness, understanding and a sense of belonging where everyone can bring their true selves to work. Nearly 70% of our management roles are held by women and we’re committed to creating a diverse, equitable and inclusive workplace where everyone is valued for who they are and what they contribute. We will accommodate people with disabilities during the recruitment, selection and hiring processes.
What we offer
If you live our values and deliver results, you’ll experience meaningful, rewarding work in a purpose-centred, inclusive organization that provides:
Flexible work options: We want you to work where you work best. We offer work from home, from the office, or a hybrid of the two, while ensuring you feel connected to your team and to our purpose. Our flexibility goes beyond location. We also have flexible working hours and part-time options available.
Competitive compensation: We believe in rewarding our employees for the skills they bring to their jobs and the results they deliver. This includes competitive compensation that will reflect your experience and expertise and annual performance-based incentives, a 100% employer-matched defined contribution pension plan, an employee RRSP, one-on-one financial counselling, vacation and personal days to help you rest, refuel and balance your life.
Career Growth: Internal talent mobility and growth are an integral part of our success. Employees are empowered to own their career development and have rewarding experiences in a variety of work areas. Supportive leadership will encourage and coach you to maximize your potential so you can access multiple learning pathways to develop. Our leadership development program and other programs, such as mentoring, performance-based management and education assistance, are offered to provide employees with an environment of lifelong learning.
Outstanding benefits: Wellbeing is at the centre of everything we do and this starts with our employees. To help you take a proactive approach to your health, we provide: