JOB SUMMARY

The Transportation Services department is responsible for providing a holistic transportation hub focused on addressing the planning, implementation, operations and delivery of all modes of transportation in the City of Ottawa.

You play a key role in the coordination, planning, monitoring and evaluation of human resources functions by ensuring compliance with relevant corporate and departmental policies and procedures. You liaise with Human Resources Services in the coordination of recruitment activities, employee status change, position management, labour relations, training and development, performance evaluation activities, leaves and the return to work program; and support management by performing employee management and administration activities within the assigned units, which may include Bus Operators, the pooled positions for mechanics, garage attendants and apprentices, or customer service staff.

EDUCATION AND EXPERIENCE

Completion of 3 year university degree in Business Administration, Public Administration, Education, Social Sciences or related field, or 3 year community college diploma in Human Resource Management.

Minimum of 3 years of directly related experience with progressive responsibilities, including experience in a unionized work environment.

KNOWLEDGE

• Working knowledge of Collective Agreements 
• Solid working knowledge of corporate staffing practices and processes
• Solid working knowledge of computerized systems used in human resources applications and within a Windows environment
• Project Management principles and techniques.
• Organizational change and development principles and practices.
• Human Resources practices and principles, which an emphasis on Labour Relations, Performance Evaluation, Occupational Health & Safety and Payroll
• Planning and performance measurement theories and practices.
• Knowledge and understanding of workforce planning and staffing concepts and processes
• Return to work/IPP/LTD/WSIB and related OH&S practices
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Excellent communication (verbal and written) skills.
• Strong, well-developed consultative skills.
• Demonstrated ability to lead initiatives and change processes 
• Proven ability to plan, lead, coordinate and complete projects, activities, and work groups within deadlines.
• Conduct research, information interviews, needs assessments.
• Compile and analyze complex issues and data.
• Make formal presentations to Senior Staff and Managers.
• Write clear and concise reports, presentations, and correspondence.
• Work cooperatively and collaboratively with cross-functional teams.
• Communicate effectively with Senior Staff, and/or other levels of the organization.
• Highly organized with a demonstrated ability to prioritize, set schedules, handle multiple projects and competing demands, and meet deadlines.
• Ability to make administrative and procedural decisions and judgements on sensitive, confidential issues.
• Proven ability to support corporate objectives.
• Proven research and investigation skills
• Conflict management skills
• Demonstrated leadership and initiative.
• Collaborative approach in working with others to achieve established goals and objectives.
• Demonstrates tact, diplomacy, discretion and sound judgement in maintaining strict confidentiality.