Location: Toronto, Ontario, On site, Monday to Friday, 9 am to 5 pm
Language: Bilingual fluency in spoken and written English and French
Duration: Contract, January 12, 2026 to March 27, 2026
Background Check Requirement: Not specified

About the Opportunity

Our client, a large community-focused organization in the public and social services sector, is seeking a friendly, organized and bilingual Receptionist and Central Switchboard Operator to support a busy front desk environment. You will be the first point of contact for visitors, clients and staff, helping create a welcoming atmosphere while ensuring communication flows smoothly throughout the agency.

In this role, you will support a team that is committed to delivering meaningful services to the community. You will play an essential part in keeping daily operations running smoothly, helping staff stay connected and ensuring every interaction reflects care and professionalism.

What’s in it for You

You will join a collaborative and mission-driven environment that values empathy, teamwork and clear communication. This contract offers a supportive workplace where you can build your administrative and customer service experience and gain exposure to a fast-paced, service-oriented organization.

You will also benefit from working with a team that appreciates initiative and provides guidance to help you shine in a front-line role.

Your Responsibilities

• You will greet and assist visitors in English and French, maintaining a tidy and organized reception area.

• You will manage the reception register, coordinate incoming and outgoing mail and assist with courier deliveries.

• You will oversee meeting room and access room bookings and ensure shared spaces remain orderly.

• You will operate a central switchboard, screening and directing internal and external calls.

• You will report telephone or queue issues to the appropriate IT contacts.

• You will uphold the organization’s policies on ethics, confidentiality, anti-oppression and health and safety.

Skills and Qualifications

• Secondary School Diploma and 1 year of recent, related experience, or an equivalent blend of education and experience.

• Excellent customer service skills with a professional telephone manner and strong judgment.

• Ability to communicate clearly in both written and verbal formats.

• Strong interpersonal skills with the ability to work collaboratively with clients and staff.

• Demonstrated initiative, problem solving skills and the ability to work under pressure.

• Flexibility to adapt to changing service needs.

• Bilingual fluency in English and French.

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.