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Junior SAP Support Analyst

Calian

Ottawa, Ontario

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    Save this job      2026-01-14

Junior SAP Support Analyst

Calian

Ottawa, Ontario
 
Salary: Information not available
 

For more than 40 years, Calian has been solving the world’s most complex problems by pairing the brightest minds with powerful technology. Calian solutions impact the world; from the satellites in space that connect us to the farms that feed us, from the medical professionals who care for us to the governments, schools and companies that make the world better every day.

Location
Ottawa, ON
Job Type
Full Time

Position Overview

The Junior SAP Support Analyst is primarily responsible for managing SAP user role authorizations and providing general system support. This role assists Calian’s SAP team by addressing end-user inquiries and performing routine support activities, including table configuration, timesheet assistance, and daily system checks. Additionally, the analyst will monitor, assign and take action on end user support requests.

Please note, this is a temporary 8 months position.

Responsibilities

SAP Support:

  1. Manage SAP Access Requests: Acknowledge incoming requests, obtain and document approvals, and facilitate the assignment or modification of security roles.
  2. Perform System Checks: Conduct daily and weekly checks to ensure compliance and accuracy.
  3. Resolve End-User Issues: Collaborate with the SAP support team to troubleshoot and resolve issues within the production SAP environment.
  4. Assist with Testing and Diagnosis: Support team members in testing activities and diagnosing system-related problems.
  5. Monitor Support Channels: Track and respond to requests in the JIRA ticketing system, including inquiries related to electronic timesheets.
  6. Manage System Transports: Move transports between systems within the SAP landscape as required.
  7. Other Duties: Perform additional tasks as needed to support the SAP environment and team objectives.

Ensure that the above duties and responsibilities are performed following the principles and intent of Change Management as described in policy IS-0012 Change Management

Qualifications

  • Working towards or completed a Computer related (preferred) college diploma or equivalent OR 2 – 3 years of SAP experience with a focus on SAP Authorization.
  • Must be able to obtain an enhanced security clearance
  • Knowledge of audit principles and standards (eg: segregation of duties, SOX)
  • Experience with ITSM tools such as ticket systems and managing
  • Experience with Microsoft productivity tools such as MS Teams and Excel, including manipulating data within spreadsheets.
  • Aptitude for learning new technologies quickly.
  • Excellent written and oral communication skills with an ability to present ideas in business-friendly and user-friendly language.
  • Highly self motivated and self directed with a keen attention to detail.

Ability to work within specific deadlines.

This role is Hybrid from Ottawa office ( 3 days per week).

#LI-AS1# #SF#

How we hire

  • Our hiring process is designed to help us get to know you and discover if you are the best fit for our team. It's also an opportunity for you to gauge if a role at Calian is the right fit for you.

    Throughout the process, we’ll share details of the kind of work you’ll be doing, the projects you’ll be working on, the team you’ll be joining, and what it’s like working at Calian. Our biggest tip throughout the process is to  just be your authentic self! 
  • Our commitment to diverse, yet highly specialized solutions require many different skills and abilities. We look for the best talent that can contribute to Calian’s success as well as enhance our  culture. We encourage you to apply to a role or join our talent community and sign up for job alerts that match your area of expertise and what you are looking for in your next opportunity.  

    During the recruiting process, you’re encouraged to notify us of any accommodations you may require. We’ll be happy to help. 

  • We give the same time and consideration to everyone who applies. Here are a few things you can do to ensure your application shines: 

    • Do your research on Calian, the department, and team you are looking to join 
    • Add a cover letter that explains why you are a good fit for this position  
    • Share a portfolio, personal websites, or links to your professional social media 
    • In your CV, highlight your key achievements - this is your time to brag 
    • Include dates! Share the timeline of your experience 
    • Stand out by tailoring your resume to each position you apply to  
    • Only apply to roles you’re genuinely interested in and that align to your experience 
    • Be prepared! Do your research on Calian, the department, and team you are looking to join
    • View the responsibilities for the role and find examples that demonstrate how you’ve completed these in your previous work  experience 
    • Prepare a list of questions to ask us 
    • Dress business casual for your interview (virtual and in person) 
    • We assess your skills and fit, you assess our fit for you 
    • We keep you updated and share expectations as we make progress in the recruiting cycle  
    • Feel free to reach out to your Talent Acquisition Specialist at any time during the hiring process 

Perks and benefits

  • Flexible work hours
  • Robust company-paid benefits
  • Generous time off package
  • A balanced approach to work and life
  • Stock purchase plan
  • RRSP program*
  • Work from home options

 We are ommitted to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

A.Robillard@calian.com

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

 

 

About Calian

Calian is a diverse Canadian company offering highly specialized solutions in four operating segments: Health, IT and Cyber Solutions, Learning and Advanced Technologies. With more than 40 years in business, Calian is known for its unwavering commitment to customer satisfaction. It's our people delivering our high-quality solutions who make the difference. We offer military veterans and their families a range of full- and part-time career opportunities. Join our team of professionals across Canada as we strive to move the world forward.