Location: Remote in Ontario, occasional in-person meetings.
Language: Strong written and spoken English required, French is an asset
Duration: Permanent
Background Check Requirement: May be required, including verification of education and employment

About the Opportunity

This is a meaningful opportunity to support public protection and high-quality care within a respected regulatory organization in the health and supportive care sector. As part of the Registration team, you will help applicants navigate their path to registration, ensuring accuracy, clarity, and consistent service that supports the broader mandate of public confidence.

You will work closely with a collaborative manager and colleagues who value respect, cultural sensitivity, and resourcefulness. If you enjoy a role where every interaction contributes to transparency and trust, this position offers the chance to do work that matters while growing your administrative and regulatory expertise.

What’s In It for You

You will join a people-centered organization that values balance, compassion, and continuous learning. This is a new role created due to growth, offering room to expand your skills and contribute to quality improvement. With a culture that values collaboration and thoughtful communication, you will have the support of a manager who empowers you to learn, ask questions, and bring forward ideas.

Your Responsibilities

• In this role, you will process registration applications with accuracy, clarity, and a strong understanding of defined policies and requirements.
• You will respond to applicant and public inquiries, primarily through email, providing timely and professional guidance.
• You will maintain and update registration databases, tracking applicant progress and supporting prompt and accurate reporting.
• You will support the annual renewal cycle by preparing materials, monitoring timelines, and assisting applicants with requirements.
• You will identify opportunities to improve communications, flagging enhancements that support clarity and accessibility.

Skills and Qualifications

• 2+ years of administrative experience within a regulatory body, membership association, or similar environment.
• Strong written communication skills, including the ability to write clear and professional email responses.
• Proficiency with Microsoft Office, SharePoint, and general database tools.
• High attention to detail, strong organization, and the ability to multitask in a remote environment.
• Cultural sensitivity, a positive attitude, and the ability to receive and apply feedback.
• Resourcefulness and the confidence to locate information independently.
• Experience with CRM systems or healthcare regulation is an asset, along with bilingual proficiency in English and French.

Note from the Hiring Manager

“We are looking for someone who is curious, thoughtful, and eager to learn. If you enjoy helping people, writing clear communication, and staying organized, you will thrive on our team.”

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.