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Learning Transformation Consultant - Retail - R00297899 - Ottawa

Accenture

Ottawa, Ontario

Learning Transformation Consultant - Retail - R00297899 - Ottawa

Accenture

Ottawa, Ontario
 
Salary: Information not available
 

We are:

Talent and Organization—and we help clients co-create the workforce of the future. How? We design learning strategies and experiences that build critical capabilities at scale. We develop modern learning ecosystems, from digital academies to on-the-job performance support. We help organizations unlock human performance through skilling, leadership development, and workforce transformation. Our approach and our people put us at the forefront of talent, learning, and organizational consulting. We partner with clients on new skilling, learning experience design, capability building, talent strategy, leadership development, and beyond.

You are:

A skilled consultant with a passion for developing people and building high-performing workforces. You understand that in the Retail and Consumer Goods industry, continuous learning is essential to keep pace with customer expectations, digital disruption, and frontline workforce needs. You bring strong consulting fundamentals—problem-solving, stakeholder engagement, analysis—and pair them with experience in Learning & Development. You excel at designing learning experiences that drive behavior change, performance, and measurable business results. You communicate clearly, collaborate effectively, and serve as a trusted advisor to clients and colleagues alike.

The work:

  • Support clients across the Retail and Consumer Goods industry in building future-ready learning strategies that enable workforce transformation.

  • Design and implement human-centered learning solutions aligned to business objectives, workforce needs, and industry realities.

  • Develop learning curricula, capability models, and skilling pathways for diverse populations including retail associates, store leaders, supply chain teams, and commercial teams.

  • Apply learning design methodologies—such as design thinking, blended learning strategy, and learning experience design—to create engaging and impactful experiences.

  • Support the development of digital learning assets (e-learning, microlearning, simulations, performance support, knowledge management tools, etc.).

  • Conduct learning needs assessments, capability assessments, and skill gap analyses to inform program design and adoption.

  • Collaborate with cross-functional client teams to roll out learning programs, enable adoption, and measure impact using learning analytics, KPIs, and performance metrics.

  • Support learning transformation initiatives such as learning ecosystem modernization, LMS/LXP deployments, and retail field enablement programs.

  • Contribute to practice and business development through research, proposals, and thought leadership on trends shaping Retail and Consumer Goods workforce learning.

  • Engage actively in the Talent & Organization community by sharing knowledge, best practices, and insights.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

richard.a.murray@accenture.com

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

 

About Accenture

Accenture is a talent and innovation-led organization helping companies to reinvent and keeping our clients ahead of change. Across more than 120 countries and 40 industries, we work as one team with a common goal: to create 360-degree value for our clients, people, shareholders, partners and communities, by embracing change.

You’ll work with top companies - clients and ecosystem partners and interact with leaders from every industry. When we bring our breadth of technological capabilities together with our ingenuity, they are greater than the sum of their parts. Help our clients reinvent. Reimagine iconic brands. Bring new products, ideas and ways of working to life with emerging technology.

We take a broad view of diversity that reflects all our people, and we are committed to ensuring everyone feels connected, with a strong sense of trust and belonging. We focus on fostering allyship, learning, inclusive ways of working, vibrant employee resource groups and networks, and accessibility, along with marking meaningful cultural observances with our people. Our networks nurture trusted relationships, mentorship opportunities and avenues for growth, benefiting participants across all career levels and fostering community and inclusion at both the global and local levels.

We take flexibility seriously — focusing not only on where but also when and how you work. We hire and develop people who have different backgrounds, different perspectives, and different lived experiences. Wherever you work, whatever skills you want to grow, there’s a program for you. We invest in our people’s capabilities so they can work with purpose, and boldly and innovatively solve problems. Continuous learning is our superpower. We put skills at the heart of everything we do. We continuously prepare our people to meet new demands and in turn, help ensure they remain highly relevant with vibrant career pathways, inside or beyond Accenture.

We encourage our people to bring their authentic selves to work and our commitment to our 750,000+ people from a variety of cultures, beliefs and backgrounds makes us more innovative. Our offices are more than just places to plug in—they're environments designed to support connection, creativity and well-being. They’re inclusive and accessible, too. We operate our business with a clean conscience – with strong commitment to the environment, ethics and human rights, responsible buying and community impact.

Join our exceptional people who are combining their ingenuity with the latest technologies to solve some of the world’s biggest challenges.