Our client, a respected lending institution, is seeking a highly organized Mortgage Administrator to join their downtown Toronto team. This role is essential to supporting smooth mortgage operations and ensuring files move accurately through each stage, from underwriting to renewal to final reporting. You will join a collaborative group that values precision, professionalism and a client-focused approach.
In this role, you will work closely with underwriters, branch leadership and internal partners who rely on your attention to detail and mastery of mortgage administration. Your work will directly contribute to the successful management of residential mortgage files and help maintain a strong reputation for service excellence.
You will join a workplace that values teamwork, clear communication and continuous improvement. This opportunity offers meaningful exposure to underwriting workflows and default management functions. You will also be part of a team that prioritizes respect, positivity and strong operational habits.
You will prepare mortgage commitments based on Senior Underwriter approval, ensuring accuracy and completeness.
You will manage mortgage files across all stages, including insurance administration, document tracking, reporting and various statement preparations.
You will lead the administration and follow-up of mortgage renewals, ensuring timely coordination with branch leadership.
You will act as the first point of contact for mortgage client inquiries, administering and resolving issues with professionalism.
You will contribute to weekly team meetings and support the ongoing growth of the branch.
3 to 5 years of experience in mortgage administration or residential mortgage processing.
Strong understanding of mortgage documentation, file lifecycles and regulatory requirements.
Proven organizational skills, including the ability to manage multiple deadlines.
Excellent communication and client service capabilities.
A positive, collaborative approach and the ability to work effectively within a team.
“We are looking for someone who takes pride in accurate file management, communicates clearly and wants to be part of a supportive team that values professionalism and reliability.”
If you’ve never worked with a staffing agency before, don’t worry, we make it easy. You’ll still engage directly with the client while we handle the logistics, provide guidance, and keep you informed every step of the way. We’ll represent your strengths, guide you through each stage of the process, and ensure the experience feels personal and transparent.
Thank you for your interest.
Learn more about what it’s like to work with Altis: altisrecruitment.com/working-with-altis
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
Have questions or want to learn more about us? We would love to hear from you!
Whenever possible, reach out to a named contact rather than a general inbox - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at
Welcome on behalf on the Altis Recruitment team! Altis has a long-standing business relationship with the Defence community. For more than 30 years, we have been grateful to work alongside the Department of National Defence and countless military professionals. We know that family members of military personnel often make many personal sacrifices to support their loved ones. We understand that it can be difficult to pursue a career when embracing sudden changes like relocation and deployment. For some, this has meant putting a pause on career goals or professional development. We would like to provide you with everything you need for a successful and confident job search – in addition to access to job opportunities. Download the checklists our experts have created to help you be at your best from application to interview.