Supervisor, Order Fulfillment
Location: Calgary, AB Hybrid with 4 days on-site weekly
Language: Strong written and spoken English
Duration: Permanent
Background Check: Successful completion of a criminal background check is required
About the Opportunity
Altis Recruitment is proud to support a leading retail organization in hiring a Order Fulfillment Supervisor. In this role, you will play a central part in keeping product development and ordering activities running smoothly across internal teams, retail partners, and overseas vendors. Your work ensures that products move through each stage with accuracy, clarity, and alignment, from sample coordination through to order approval and delivery.
You will join a small and collaborative team that relies on trust, communication, and shared accountability, especially during seasonal peaks. This is a role where your organization, detail orientation, and comfort navigating evolving processes will have a direct impact on on-time shipments and successful product launches.
What’s in it for You
You will join a collaborative environment that values teamwork, independence, and professional growth. This is a workplace that supports balance while giving you exposure to international vendors, multiple product categories, and end-to-end product workflows. You will gain hands-on experience with both hard goods and soft goods and play an important role in shaping seasonal assortments.
Your Responsibilities
In this role, you will share product details, line sheets, and seasonal updates with partner groups.
You will coordinate product samples, manage sample orders, and track approvals.
You will create and maintain purchase orders across multiple systems while managing changes, cost checks, and approvals.
You will track orders from creation to shipment, ensuring timelines and accuracy are consistently met.
You will communicate with overseas vendors regarding timelines, documents, pricing issues, and shipping details.
You will join meetings with international partners, including occasional sessions outside standard working hours.
You will collaborate with a small team to share seasonal workload and support cross-training needs.
Skills and Qualifications
2 to 3 years of experience in order management, product coordination, supply chain support, or similar roles.
Intermediate to advanced Excel or Google Sheets skills, including VLOOKUPs and pivot tables.
Strong organizational skills with the ability to manage multiple timelines, products, and email threads simultaneously.
High attention to detail, accuracy, and follow-through.
Technically savvy and comfortable working across multiple systems.
Experience communicating with international vendors regarding timelines, pricing, or documentation.
Note from the Hiring Manager
“We are looking for someone who thrives in a dynamic environment, loves solving problems, and can keep many moving pieces organized. If you enjoy being the go-to person who brings clarity and structure to complex workflows, you will do well here.”
About Canadian Tire Corporation
Canadian Tire Corporation, Limited (CTC) is one of Canada’s most trusted companies, with 90+ Owned Brands, 1,700 retail locations, and leading e-commerce and financial services. They innovate with purpose, investing in technology, products, and talent to drive the business forward. CTC offers competitive pay, benefits, learning opportunities, and mental health support. Guided by their Core Values of inclusion, innovation, outcomes, collaboration, and personal responsibility, they aim to make life in Canada better. With wide-ranging career opportunities, there is a place for you at CTC.
Commitment to Diversity, Inclusion and Belonging
CTC is committed to fostering a culture of belonging where diversity, inclusion, and equity are valued, all individuals are treated with dignity and respect, and they work together to make life in Canada better.
Accommodations
CTC is committed to inclusion and welcoming candidates from equity-seeking groups, providing accommodations throughout the application and interview process to support your needs.
Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.