Location: Mississauga, On-site, schedule supports a 7-day operational environment
Language: Strong written and verbal communication skills in English
Duration: Permanent
Background Check Requirement: Successful completion of a criminal background check is required

About the Opportunity

Join a high-performing operations environment that plays a central role in keeping one of Canada’s most recognized retail supply chains running seamlessly. As a Team Lead within the Operations Planning Centre, you will guide a group of planners responsible for developing accurate, timely, and cost-effective daily operational plans that support stores across the country . Your leadership will help ensure the organization meets its service level, quality, and accuracy targets while navigating a fast-paced, data-driven environment.

Reporting to senior leadership, you will lead a team that works closely with Transportation, Distribution, Production Planning, Logistics, Decision Support, and Store Operations. You will play a key role in improving planning processes, strengthening cross-functional relationships, and driving continuous advancement within a highly collaborative operations hub.

What’s in it for You

You will join a workplace that values teamwork, innovation, and operational excellence. This is an opportunity to take on a meaningful leadership role with broad visibility across supply chain operations, gaining exposure to multiple business units and enterprise-level decision making.

You will also benefit from a culture that encourages growth, professional development, and creative problem solving, ensuring you have the support and autonomy needed to lead your team with confidence.

Your Responsibilities

•       You will work in tandem with other team leads to help lead and support a team of Operations Planners to maintain daily operations (across 7 days) in the production of effective daily plans for Transportation and Distribution set within tight critical-path timelines.
•       You will support the team by ensuring quality targets are met and continuously improved through stakeholder feedback.
•       Lead deep analysis of current planning processes to identify bottlenecks, inefficiencies, and opportunities for automation and optimization.
•       Translate operational performance data into actionable insights to improve accuracy, service levels, and cost effectiveness.
•       Serve as a change agent for the Operational Planning team by driving enhancements within the new Transportation Management System (TMS).
•       Evaluate existing workflows end‑to‑end and recommend process improvements that strengthen consistency, reduce manual touchpoints, and improve cycle time.
•       Oversee successful adoption of new processes and tools, ensuring planners transition smoothly through system or procedural changes.
•       Partner with stakeholders and team members to identify AI and machine‑learning opportunities that enhance forecasting, exception detection, and planning accuracy.
•       Collaborate with Transportation, Distribution, Decision Support, Merchandising, and Store Operations to align operational plans with business needs.
•       Partner with IT and project teams to test and validate OTM enhancements, ensuring system performance aligns with planner workflows.
•       Champion the use of planning systems (OTM, DCCS, IMS, AOM) alongside BI tools to build a more data‑driven, automated planning environment.
•       You will help the team manage store expectations, providing guidance and exception-based support while ensuring core planning principles remain intact.
•       You will help design, build and present weekly and biweekly performance scorecards and updates to leadership.
•       You will maintain strong communication routines with the team, including one-on-one and group meetings to support performance and development.
  
  

Skills and Qualifications

•       5 to 7 years of logistics or supply chain experience, with proven leadership managing and motivating teams
•       Experience working in fast-paced operational environments, with the ability to make effective decisions under pressure.
•       Strong analytical skills with the ability to connect performance metrics to operational or financial outcomes.
•       Strong technical aptitude with planning systems, databases, and tools, including MS Office, OTM, DCCS, IMS, AOM, or Power BI.
•       Excellent communication, prioritization, and problem-solving skills, with the ability to influence and collaborate across multiple stakeholders.
•       Post-secondary education in a related field is preferred.
•       Flexibility to support a 7-day operational schedule (weekend support coverage will be required on a rotational basis shared with other members of the leadership team).

Note from the Hiring Manager

“We are looking for a leader who brings calm, clarity, and energy to the team. Someone who thrives in a fast-moving environment and can inspire others to deliver their best work every day.”

About Canadian Tire Corporation

Canadian Tire Corporation, Limited (CTC) is one of Canada’s most trusted companies, with 90+ Owned Brands, 1,700 retail locations, and leading e-commerce and financial services. They innovate with purpose, investing in technology, products, and talent to drive the business forward. CTC offers competitive pay, benefits, learning opportunities, and mental health support. Guided by their Core Values of inclusion, innovation, outcomes, collaboration, and personal responsibility, they aim to make life in Canada better. With wide-ranging career opportunities, there is a place for you at CTC.

Commitment to Diversity, Inclusion and Belonging

CTC is committed to fostering a culture of belonging where diversity, inclusion, and equity are valued, all individuals are treated with dignity and respect, and they work together to make life in Canada better.

Accommodations

CTC is committed to inclusion and welcoming candidates from equity-seeking groups, providing accommodations throughout the application and interview process to support your needs.

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

 

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.