Clinical Report QA Specialist

Calian

Burlington, Ontario

Salary: Information not available

Position Overview

The Clinical Report QA Specialist ensures the accuracy, clarity, and clinical integrity of psychological assessment reports. This role focuses on validating data relevance, confirming test reliability, documenting trends, and identifying quality issues that may impact customers. Working closely with clinical and product teams, you will help maintain high standards in psychological reporting and support continuous quality improvement.

Location

Burlington, ON
Hybrid, CAN

Job Type

Full Time

Responsibilities

Review and verify psychological assessment reports for accuracy, coherence, and adherence to clinical standards.
Integrate data from interviews, testing results, observations, and other clinical sources.
Collaborate with clinical and administrative teams to ensure reports are clinically relevant and effectively supported.
Monitor product quality using customer feedback and subject matter expert insights.
Identify trends, recurring issues, and risks affecting report quality or customer experience.
Document QA processes, findings, and known issues to support continuous improvement.
Maintain confidentiality and uphold ethical standards related to psychological assessments.

Qualifications

Post-secondary education in psychology, mental health, or a related field.
Proficiency with Microsoft Office tools.
Bilingualism is an asset and may be required for select roles.
Experience with psychometric testing or psychological assessment tools is an asset.

Additional Requirements

Strong understanding of psychological assessment processes, test interpretation, and report writing.
Exceptional attention to detail, accuracy, and documentation skills.
Excellent written and verbal communication, with the ability to work effectively with clinical and product teams.• Demonstrated integrity, confidentiality, and ethical conduct.
Familiarity with QA methodologies and the ability to synthesize data from multiple sources.

How we hire

Our hiring process is designed to help us get to know you and discover if you are the best fit for our team. It's also an opportunity for you to gauge if a role at Calian is the right fit for you.

Throughout the process, we’ll share details of the kind of work you’ll be doing, the projects you’ll be working on, the team you’ll be joining, and what it’s like working at Calian. Our biggest tip throughout the process is to just be your authentic self!
Our commitment to diverse, yet highly specialized solutions require many different skills and abilities. We look for the best talent that can contribute to Calian’s success as well as enhance our culture. We encourage you to apply to a role or join our talent community and sign up for job alerts that match your area of expertise and what you are looking for in your next opportunity.

During the recruiting process, you’re encouraged to notify us of any accommodations you may require. We’ll be happy to help.
We give the same time and consideration to everyone who applies. Here are a few things you can do to ensure your application shines:
- Do your research on Calian, the department, and team you are looking to join
- Add a cover letter that explains why you are a good fit for this position
- Share a portfolio, personal websites, or links to your professional social media
- In your CV, highlight your key achievements - this is your time to brag
- Include dates! Share the timeline of your experience
- Stand out by tailoring your resume to each position you apply to
- Only apply to roles you’re genuinely interested in and that align to your experience
- Be prepared! Do your research on Calian, the department, and team you are looking to join
- View the responsibilities for the role and find examples that demonstrate how you’ve completed these in your previous work experience
- Prepare a list of questions to ask us
- Dress business casual for your interview (virtual and in person)
- We assess your skills and fit, you assess our fit for you
- We keep you updated and share expectations as we make progress in the recruiting cycle
- Feel free to reach out to your Talent Acquisition Specialist at any time during the hiring process

We are ommitted to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

Have questions or want to learn more about us? We would love to hear from you!

A.Robillard@calian.com

Whenever possible, reach out to a named contact rather than a general inbox - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

About Calian

Calian is a diverse Canadian company offering highly specialized solutions in four operating segments: Health, IT and Cyber Solutions, Learning and Advanced Technologies. With more than 40 years in business, Calian is known for its unwavering commitment to customer satisfaction. It's our people delivering our high-quality solutions who make the difference. We offer military veterans and their families a range of full- and part-time career opportunities. Join our team of professionals across Canada as we strive to move the world forward.

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