Job Title: Dealer Order Specialist
Location: Mississauga, Ontario
Job Type: Permanent
Language: English, French is an asset.
Hours: Monday to Friday (non-negotiable): 8amEST-10pm EST.
Weekends: 9amEST-6pmEST.

About the Opportunity

Are you ready to step into a pivotal role within a dynamic team? As a Dealer Order Specialist, you will be the key liaison between retail stores and internal departments, ensuring timely resolution of supply chain and order issues that directly support optimal stock positions and enhance the customer experience. Your contributions will be essential in maintaining strong inventory levels, making a significant impact on customer satisfaction.

In this fast-paced retail environment, you will have the opportunity to collaborate with various internal stakeholders, engaging in problem-solving and process improvements that enhance efficiency and service quality. Your role is vital to ensuring stores receive the information and support they need for seamless operations.

What’s in it for You

Become part of a workplace that values agility, collaboration, and innovation. You'll work in an environment that encourages creative thinking and initiative, allowing you to drive meaningful results for customers. By contributing to a culture of continuous improvement, you will not only develop your skills but also elevate the overall customer experience.

Your Responsibilities

• You will investigate the status of store orders and create emergency orders as needed using the Corporate Order Management system.
• In this role, you will provide accurate product availability and in-stock dates by leveraging real-time data.
• You will collaborate with the Distribution Centre to load emergency orders onto planned deliveries where feasible.
• You will present recommendations to expedite product flow through the supply chain, balancing service and cost.
• You will work effectively with various internal stakeholders to ensure prompt solutions and support an exceptional customer experience.

Skills and Qualifications

• Required: Strong attention to detail with the ability to manage changing priorities.
• You will have strong interpersonal, written, and verbal communication skills.
• Demonstrated problem-solving abilities and decision-making skills within role boundaries.
• Proficiency in Microsoft Excel and Word.
• Preferred: Experience with Microsoft Access.

Note from the Hiring Manager

"We’re looking for someone who inspires teams to deliver exceptional service while navigating challenges with creative and strategic thinking."

About Canadian Tire Corporation

Canadian Tire Corporation, Limited (CTC) is one of Canada’s most trusted companies, with 90+ Owned Brands, 1,700 retail locations, and leading e-commerce and financial services. They innovate with purpose, investing in technology, products, and talent to drive the business forward. CTC offers competitive pay, benefits, learning opportunities, and mental health support. Guided by their Core Values of inclusion, innovation, outcomes, collaboration, and personal responsibility, they aim to make life in Canada better. With wide-ranging career opportunities, there is a place for you at CTC.

Commitment to Diversity, Inclusion and Belonging

CTC is committed to fostering a culture of belonging where diversity, inclusion, and equity are valued, all individuals are treated with dignity and respect, and they work together to make life in Canada better.

Accommodations

CTC is committed to inclusion and welcoming candidates from equity-seeking groups, providing accommodations throughout the application and interview process to support your needs.

Why Partner with Altis

If you’ve never worked with a staffing agency before, don’t worry, we make it easy. You’ll still engage directly with the client while we handle the logistics, provide guidance, and keep you informed every step of the way. We’ll represent your strengths, guide you through each stage of the process, and ensure the experience feels personal and transparent.

Thank you for considering this opportunity!

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.