Job Title: Team Lead, Dealer Order
Location: Hybrid (4 days on-site), in Mississauga, ON
Job Type: Permanent
Language: English

About the Opportunity

Are you ready to lead a dynamic team in a fast-paced and engaging environment? As the Team Lead for Dealer Orders, you will oversee a dedicated group of Dealer Order Specialists, providing crucial support to Associate Stores and Logistics partners within the supply chain of a prominent Canadian retail organization. Your role will impact not only our team's performance but also enhance the overall customer experience, ensuring strong product availability and effective order management.

In this people-centric role, you'll collaborate closely with various stakeholders, including Supply Chain Planning, Distribution, and Transportation teams. Together, you’ll tackle challenges head-on, ensuring seamless delivery and maintaining optimal stock levels that ultimately make a difference for customers across Canada.

What’s in it for You

Join a workplace that values innovation, collaboration, and professional growth. You will have the chance to mentor your team while enhancing your leadership skills, all within a culture that celebrates balance and inclusivity. Here, your contributions will be recognized, and you will have opportunities to implement meaningful process improvements that drive operational efficiency.

Your Responsibilities

• You will lead and mentor a team managing store order inquiries, fostering a customer-first mindset to ensure optimal retail in-stock levels.
• In this role, you will oversee the identification and implementation of process improvements through root cause analysis, driving operational efficiency.
• You will coordinate responses to supply chain emergencies, mitigating disruptions and optimizing service levels.
• You will document and standardize processes to support training and scalability within the team.
• You will champion the use of digital tools and automation to enhance productivity and communication accuracy.

Skills and Qualifications

• 4+ years in Supply Chain or business operations, with a solid background in process improvement.
• Proven analytical skills with a focus on driving outcomes and continuous growth.
• Strong organizational and multitasking abilities, paired with clear written and verbal communication skills.
• Technical proficiency in Access, Excel, and PowerPoint; familiarity with order management processes is preferred.

About Canadian Tire Corporation

Canadian Tire Corporation, Limited (CTC) is one of Canada’s most trusted companies, with 90+ Owned Brands, 1,700 retail locations, and leading e-commerce and financial services. They innovate with purpose, investing in technology, products, and talent to drive the business forward. CTC offers competitive pay, benefits, learning opportunities, and mental health support. Guided by their Core Values of inclusion, innovation, outcomes, collaboration, and personal responsibility, they aim to make life in Canada better. With wide-ranging career opportunities, there is a place for you at CTC.

Commitment to Diversity, Inclusion and Belonging

CTC is committed to fostering a culture of belonging where diversity, inclusion, and equity are valued, all individuals are treated with dignity and respect, and they work together to make life in Canada better.

Accommodations

CTC is committed to inclusion and welcoming candidates from equity-seeking groups, providing accommodations throughout the application and interview process to support your needs.

Note from the Hiring Manager

"We’re looking for someone who inspires teams to deliver exceptional service while navigating challenges with creative and strategic thinking."

Why Partner with Altis

If you’ve never worked with a staffing agency before, don’t worry, we make it easy. You’ll still engage directly with the client while we handle the logistics, provide guidance, and keep you informed every step of the way. We’ll represent your strengths, guide you through each stage of the process, and ensure the experience feels personal and transparent.

Thank you for considering this opportunity!

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.