Location: Toronto (100% On-site)
Language: English (verbal and written)
Duration: Permanent
Background Check Requirement: Criminal Record and Education Verification

About the Opportunity
This is a rare opportunity to join a mission-driven HealthTech startup dedicated to solving the problem of access to affordable healthcare. We are seeking a hands-on operational leader to partner with a successful founder in a high-growth environment. As the organization expands its footprint, you will take the reins of daily operations and sales, converting strategic vision into execution.

You will be joining a team of humble "doers" where the culture is defined by action, not just strategy. This is an environment for a builder who thrives on rapid change and wants to create the operational backbone of a company poised for significant scale.

 

What’s in it for You

• Autonomy and Impact: You will have the mandate to build infrastructure from the ground up, directly influencing the company’s trajectory and value.

• Mission-Driven Culture: Work with a passionate team focused on a tangible social goal: improving healthcare accessibility for Canadians.

 

Your Responsibilities

• You’ll serve as the operational architect, building standardized workflows and SOPs tailored to the Canadian regulatory and healthcare landscape.

• In this role, you’ll oversee the end-to-end experience for both healthcare members and clients, managing onboarding, scheduling, and quality assurance.

• You’ll lead the charge on compliance, ensuring all procedures adhere to privacy laws (PHIPA/PIPEDA) and provincial standards.

• You’ll drive sales team performance, hiring and coaching staff while fostering a culture of accountability, urgency, and ownership.

• You’ll act as the right hand to the founder, managing vendor relationships and financial stewardship to ensure the business runs smoothly while leadership focuses on sales and growth.

 

Skills and Qualifications

• 5+ years of operational leadership experience (Director, VP, or C-suite level), specifically within a start-up or early-stage environment.

• Deep experience in healthcare, telehealth, or regulated industries, with a strong grasp of Canadian compliance standards.

• A true "doer" mentality—someone who is humble, hands-on, and ready to execute rather than just strategize.

• Proven ability to build teams and infrastructure from the ground up in a fast-paced setting.

 

Note from the Hiring Manager
“We’re looking for someone who has ‘been there, done that’ with startups—someone who is humble, hands-on, and doesn’t need a large team to get things done. If you are driven by the goal of building something valuable, this is the place for you.”

 

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.