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Seasonal Bilingual Customer Service Associate

Foundever

Remote, Quebec

Seasonal Bilingual Customer Service Associate

Foundever

Remote, Quebec
 
Salary: $18.90/h to $19.00/h with a $2 bilingual premium
 

Seasonal Bilingual Customer Service Associate 

 

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. 

 

Job Overview 

Foundever Canada is hiring French Bilingual Technical Customer Service Associates! Join our dynamic team and provide exceptional, personalized service by guiding Intuit customers using the Intuit QuickBooks application. If you’re passionate about delivering outstanding support, we’d love for you to be part of our dedicated team. 

 

Why You Should Join Us

  • $18.90/h to $19.00/h with a $2 bilingual premium
  • No equipment?  We provide everything you need! 
  • Enjoy the benefits of working from home.  Save time, money and reduce stress 
  • Join a supportive community focused on engagement and recognition 
  • Hands-on paid virtual classroom-style training, as well as ongoing job specific training 
  • Internal Mobility (93% of our managers are promoted from within) 

What We Are Looking For

  • Must reside in Canada 
  • Must be at least 18 yrs of age 
  • Highschool diploma or equivalent  
  • The flexibility to work various shifts, including nights, evenings, and weekends 
  • Must be able to pass a background check

Qualifications

  • Strong verbal and written communication skills in both French and English as you will be assisting both English and French speaking customers 
  • Ability to multitask and navigate between screens efficiently while assisting customer 
  • Previous technical customer service support preferred 
  • Accounting and bookkeeping experience as asset 

Home Setup Requirements

  • A hardwired connection with an internet Speed of 10.0 Mbps download speed and 5.0 Mbps upload speed 
  • A quiet, distraction-free space is essential; webcam video presence will be required during training and production 

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 Kimberly.Kett@Foundever.com

Have questions or want to learn more about us? We would love to hear from you!

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

 

 

About Foundever

At Foundever®, we know the value of commitment, teamwork, and clear communication. We're proud to offer meaningful careers for veterans, transitioning service members, and military spouses where your skills have an impact every day. We also hire for many French bilingual roles, providing opportunities to support diverse customers across Canada. Join 150,000 associates across the globe supporting more than 800 of the world's leading and digital-first brands. From tech to travel, healthcare to finance, our teams handle over 9 million customer conversations daily in +60 languages across 45 countries. Whether you're helping someone book their dream trip, troubleshoot the latest technology, or navigate important life decisions, you'll be acting on behalf of brands you know and love. And you'll do it with the same dedication and sense of mission that have always defined you.

Why Foundever®

• Global opportunity, local support: In Canada, all roles are 100% virtual—work from home.

• Flexibility for military life: We understand the needs of military families, including deployments and relocations (your role is transferable as long as your current line of business actively hires in the province you are relocating to).

• Room to grow: Build a career—not just a job—with advancement and training opportunities.