Senior Manager Settlements Gloss

Scotiabank

Toronto, ON

Salary: Information not available

Requisition ID: 239683

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Team

The Technology Team at Scotiabank has accountability to oversee and deliver Technology Change to support and improve Scotiabank in Europe and globally. This role drives that delivery and contributes to the management of internal platforms and key technology vendor relationships supporting Global Wholesale Operations (GWO).

The Role

The Senior Manager, Settement Gloss, provides functional and business analysis expertise to the GWO organisation as part of the GCM Engineering team in Toronto. The incumbent will act in a senior role as part of a team of application support and business analysts to help deliver multiple global projects and system upgrades, facilitating change and process improvement on platforms used by GWO teams.

Is this role right for you? In this role you will:

Functional application support for all regions where GWO/Finance/Middle Office require assistance.
Out of cycle urgent hotfix testing and deployment
Daylight Saving and Quarter/Year End Change co-ordination.
Disaster Recovery and Business Continuity testing including participation in service provider’s BDR/BCP testing.
Data Archiving to ensure efficient operation of the platform.
Liaise with internal infrastructure teams to ensure stability of MQ/Hardware dependencies.
Ensure production issue intake is via Service now for 1st/2nd line incidents, reviewing and closing tickets in a timely fashion.
Escalate issues where appropriate to service providers and manage outages or degradation of service via GSOC. Incident management platform.
Application Functional Support across global user community.
Liaison with Access Management to ensure robust segregation of duty controls are in place with well-defined user/role templates that can be requested and revoked via LAM.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

5 – 10 years technical work experience
5 – 7 years in a senior operations technology business analysis role
Excellent verbal and written communication skills are essential.
Good understanding of financial markets and products, in particular Fixed Income Cash, Repo and Derivatives as well as Prime Brokerage.
Interpersonal and communication skills with good technical understanding to effectively liaise with business users and members of technical teams with minimal assistance.
Excellent organizational, facilitation and communication (verbal and written) skills.
Highly proactive, self-motivated and self-sufficient with the ability to learn new skills quickly.

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

#LI-Hybrid

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

Have questions or want to learn more about us? We would love to hear from you!

rochelle.mendonca@scotiabank.com

Whenever possible, reach out to a named contact rather than a general inbox - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

About Scotiabank

The Scotiabank Veterans Network (SVN) is committed to supporting veterans, reservists, and military spouses by recognizing and valuing their unique skills and experiences. As a military-friendly employer, Scotiabank actively promotes the integration of veterans into civilian careers by offering a wide range of employment opportunities across the Bank. SVN plays a key role in this effort, leading initiatives such as a mentorship program designed to support both current and transitioning veterans.

The team was instrumental in driving recent enhancements to Scotiabank’s reservist leave policy and organized the inaugural Valour and Vision Expo in Q4 2024, where industry leaders pledged to support veterans entering the civilian workforce. In February 2025, Scotiabank proudly served as the lead Banking Sponsor of the Invictus Games, an international multi-sport event that aids in the rehabilitation of wounded, injured, and ill service members—both active and retired.

Additionally, SVN hosts a variety of events throughout the year, including leadership symposiums and annual Remembrance Day ceremonies, to honor and support the military community.

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