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Instructional Designer - Global Human Resources

Scotiabank

Toronto, ON

Instructional Designer - Global Human Resources

Scotiabank

Toronto, ON
 
Salary: Information not available
 

 

 

 

Requisition ID: 239429

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

The Instructional Designer is responsible for designing and developing the overall framework of digital learning experiences and using learning data to inform continuous improvement. This role ensures course content is aligned with set standards, established learning objectives, company goals and values, and the learner needs. This also ensures that courses are designed and developed to be an effective and engaging experience for employees.

 

Is this role right for you? In this role you will:

  • Pursue a deep understanding of learner roles to ensure that learning solutions meet the needs of learners
  • Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
  • Develop or advise on the overall framework, design, strategy of courses, ensuring alignment with learning needs and service level agreements; collaborates with Business HR to establish objectives and goals of learning programs
  • Design learning experience artifacts (experience maps, wireframes, mock-ups, prototypes, storyboards, scripts) to be shared for content partner review/feedback and executive approval. Develop as per the content design framework, using content creation/editing tools like Articulate (RISE, StoryLine), Vyond (for videos) and Adobe Creative Cloud (as required).
  • Assist with Learning needs assessment and alignment of recommended solution design and development with business learning goals and objectives
  • Provide ongoing support to the Senior Manager with reporting on learning project updates and risks (if any)
  • Monitor market leading trends and learning the best practices to propose enhancements to the learner’s experience
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and
    decisions

 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • Previous banking experience is a strong asset
  • Good understanding and experience in using Articulate (RISE & SL), Vyond and Adobe Creative Cloud
  • Knowledge of adult learning principles and a variety of design and development principles andmethodologies
  • Post-secondary Degree or Diploma in Business, HR or Learning
  • Understanding and knowledge of Bank policies and procedures
  • Strong project management skills and ability to meet deadlines
  • Strong communication skills, both verbal and written
  • Problem solver and active listening skill

 

What's in it for you?

  • Implement changes to learning assets
  • Work impacts employees globally
  • Multiple, complex and high visibility projects
  • Strong collaboration across bank areas

 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

 

rochelle.mendonca@scotiabank.com

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

About Scotiabank

The Scotiabank Veterans Network (SVN) is committed to supporting veterans, reservists, and military spouses by recognizing and valuing their unique skills and experiences. As a military-friendly employer, Scotiabank actively promotes the integration of veterans into civilian careers by offering a wide range of employment opportunities across the Bank.  SVN plays a key role in this effort, leading initiatives such as a mentorship program designed to support both current and transitioning veterans.

The team was instrumental in driving recent enhancements to Scotiabank’s reservist leave policy and organized the inaugural Valour and Vision Expo in Q4 2024, where industry leaders pledged to support veterans entering the civilian workforce.  In February 2025, Scotiabank proudly served as the lead Banking Sponsor of the Invictus Games, an international multi-sport event that aids in the rehabilitation of wounded, injured, and ill service members—both active and retired.

Additionally, SVN hosts a variety of events throughout the year, including leadership symposiums and annual Remembrance Day ceremonies, to honor and support the military community.