Requisition ID: 19678
Department: Ottawa Public Library
Service: Branch Operations
Branch: Public Services
Employment Type: Multiple Casual and Part Time Positions
Work Hours: Various hours per week
Various Shifts: Days, Evenings, Weekends
Affiliation: CUPE 503 Library - Public Service Job
Salary Information: $25.182 - $29.455 per hour (2025 rates of pay)
Location: Various Locations
City: Ottawa, ON
Job Category: Ottawa Public Library
Application Close: 07/11/2025
Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach. The Public Service units are responsible for the customer-centric public library activities, programs and services offered by the Library's 33 branches, mobile and digital services, to meet the needs in their catchment area.
You are responsible for carrying out the shelving and retrieval of books and other library materials and assisting with the processing of materials in the assigned branch. You are also responsible for answering general inquiries from the public, and transitioning all other questions to relevant staff.
Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Principles and the Canadian Federation of Library Associations’ position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.
Completion of Grade 9
No experience required
WHAT YOU NEED TO KNOW
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The Ottawa Public Library promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The Ottawa Public Library provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
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The City of Ottawa: A place to grow your career.
We are proud to be an employer of choice, attracting talented individuals who reflect the community we serve. As an award-winning employer in the National Capital region and one of Canada’s best diversity employers, we foster a respectful and inclusive culture where every employee can feel a sense of belonging.
Your career can flourish across more than 110 diverse business lines all while enjoying the stability of a single employer. We champion continuous learning, value work-life balance and support every stage of your career journey. We are committed to investing in our people through competitive compensation, an employer-matched defined benefit pension plan and a suite of benefits that support both personal and professional well-being.
Join the City of Ottawa to experience making a meaningful difference and improving the quality of life in our community!