Job Title: Technical Support Specialist
Location: On-site, 5 days/week – Toronto/Mississauga, Malton area (Toronto Pearson Airport area)
Duration: 3 weeks contract
Pay rate: $25- 30/HR 
Sector: Education

About the Role:
Our education sector client is seeking a Technical Support Specialist to provide hands-on support for computer technologies, including desktops, laptops, peripherals, and mobile devices. The role involves troubleshooting technical issues, assisting with installations and deployments, supporting end-user training, and maintaining accurate inventory. This is an on-site position requiring a reliable vehicle.

Key Responsibilities:

• Provide technical support for staff and students, including troubleshooting and resolving issues with hardware and software.
• Install, configure, and maintain computer equipment and software.
• Assist with large-scale technology deployments and refreshes at school and office sites.
• Conduct basic training for staff on the use of computer technologies.
• Maintain accurate inventory records and manage IT assets.

Requirements:

• Diploma in Computer Science, Information Technology, or equivalent experience.
• 1 year of relevant technical experience, preferably in a Help Desk or Service Desk environment.
• Proficiency in computer hardware and software, including troubleshooting and configuration.
• Valid driver’s license and access to a reliable vehicle.
• IT certifications (e.g., MTA, MCTS, MCITP, ACSP, ACTC) are considered an asset.

Working Conditions:

• Involves lifting and moving moderately heavy equipment (desktops, laptops, monitors, peripherals).

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.