The Sales Support Professional plays a key role in supporting our clients parts and services proposal team, ensuring efficient sales operations, order management, and customer support across Canada. This role bridges coordination between account managers, inside sales, and back-office operations while maintaining high accuracy in order processing and compliance.
The position also involves collaboration with UK and US affiliates for parts purchasing, import/export coordination, and adherence to complex industry regulations.
Prepare, review, and process customer orders and revisions.
Verify order details for accuracy and completeness with all internal and external stakeholders.
Create and manage sales and purchase orders in SAP ERP and Salesforce CRM.
Ensure timely shipment, billing, and order fulfillment.
Collaborate with factories and product/marketing teams to resolve technical or configuration issues.
Support sales operations through data management, reporting, and compliance tracking.
Contribute to proposal preparation, pricing, and bid management.
Maintain accuracy in documentation and transaction quality.
Participate in weekly team meetings to review sales funnel and order pipeline.
3–5 years of experience in sales operations, order management, or administrative support, ideally within manufacturing, power generation, or energy sectors.
Strong attention to detail, organizational skills, and ability to manage multiple priorities.
Proficient in SAP ERP, Salesforce CRM, and MS Office Suite.
Background in finance, commercial operations, or technical sales considered an asset.
Excellent communication skills.
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
Have questions or want to learn more about us? We would love to hear from you!
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Welcome on behalf on the Altis Recruitment team! Altis has a long-standing business relationship with the Defence community. For more than 30 years, we have been grateful to work alongside the Department of National Defence and countless military professionals. We know that family members of military personnel often make many personal sacrifices to support their loved ones. We understand that it can be difficult to pursue a career when embracing sudden changes like relocation and deployment. For some, this has meant putting a pause on career goals or professional development. We would like to provide you with everything you need for a successful and confident job search – in addition to access to job opportunities. Download the checklists our experts have created to help you be at your best from application to interview.