Requisition ID: 239391

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

The Manager, Loan Operations is responsible for leading a high-performing team in delivering accurate and timely administrative services for corporate credit facilities. These facilities are originated by Global Banking and Markets (GBM) and other Bank of Nova Scotia (BNS) business lines, where the Bank acts as an agent, participant lender, or direct lender.

This role involves overseeing a team of Assistant Managers and Analysts, ensuring operational excellence, adherence to controls, and alignment with productivity targets. The Manager will work closely with the Director and other leaders to drive execution, manage staffing plans, and contribute to a strong risk and compliance culture.

Is this role right for you? In this role, you will:

• Champion a customer-centric culture to deepen client relationships and support broader Bank objectives.
• Lead a team responsible for administering syndicated and participated credit facilities, including limit management and loan disbursements/settlements.
• Ensure compliance with the terms and conditions of authorized credits and loan documentation, including pricing, terms, and limits.
• Act as a key liaison with internal and external stakeholders—including Agent and Participant Banks, Relationship Managers, and clients—to resolve issues and provide guidance.
• Identify and escalate policy or procedural exceptions to senior leadership for resolution.
• Develop expertise in loan platforms such as ACBS and Loan IQ to ensure accurate accounting entries and data integrity.
• Support the Director and senior leadership with exception management, team initiatives, and special projects.
• Monitor team productivity, staffing levels, and work volumes, providing regular updates to the Senior Manager.
• Provide ongoing coaching, mentorship, and performance feedback to team members.
• Embed risk awareness into daily operations, ensuring compliance with operational, regulatory, AML/ATF, and conduct risk frameworks.
• Foster a high-performance, inclusive team culture by communicating vision and strategy, and supporting succession and development planning.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• A university degree in Finance, Business, or a related field (or equivalent experience).
• Proven experience in corporate lending operations, with a strong understanding of syndicated and participated loan structures.
• Familiarity with loan servicing platforms such as ACBS and Loan IQ is a strong asset.
• Demonstrated leadership experience, with the ability to coach, develop, and inspire teams.
• Strong communication and stakeholder management skills.
• A proactive approach to problem-solving and continuous improvement.
• A solid understanding of operational risk, compliance, and regulatory requirements in a financial services environment.

Work Arrangement: Work in a standard office-based environment; non-standard hours are a common occurrence. Travel may be required on an exception basis. 

Interested?

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That is why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.