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Business Solution Expert

Scotiabank

Toronto, ON

Business Solution Expert

Scotiabank

Toronto, ON
 
Salary: Information not available
 

 

 

 

Requisition ID: 239002

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

The Business Solutions Expert is a key contributor with expertise in a broad range of business and technology processes.  The BSE requires broad knowledge of business processes, interdependencies between upstream and downstream consumers, and regulatory drivers within the domain.
The BSE will work with our technology partners and business clients to gather requirements/use cases, map business processes, re-engineer processes and facilitate business and IT collaborations for the continuous improvement of business processes and new tool/process adoption. 
The incumbent will possess full technical knowledge on all phases of systems analysis, while considering the business implications of the application to the current and future business environment. Will also be able to create detailed specifications from which programs will be written.


Is this role right for you? In this role, you will:

 

•    The team collaborates with Business Partners, Developers and vendors to ensure the successful delivery of projects that align with business strategies and roadmaps. The Business Analysis team participates in end-to-end project delivery including creation of user stories, coordination and management of project stakeholders, steady state support model and business case development.
•    The BSE collaborates with project team to influence change transformation initiatives at all levels of the organization and possesses strong project management capabilities to ensure effective and successful delivery of process efficiency solutions.
•    Understands the business from several points of view and aligns technology systems and processes to address critical information and automation requirements.
•    Responsible for the successful implementation of specific business line solutions for projects, supporting highly complex business applications with complex integration needs across multiple technology domains
•    A strong understanding of the SDLC process and various delivery methodologies including waterfall and agile.
•    Acts as a liaison between developers and business team members. Provides timely project status updates to the Project Manager; identifying/reporting project risks as early as possible and proactively mitigating project risks as identified. 
•    Provides expert knowledge of cross-functional and business processes. 
•    Requires little management direction and handles extremely complex problems.
•    Participates with the Business in the Planning & Discovery phase of a project including the Project Intake & Cost Estimation process
•    Collaborates as the business lead with multiple technology groups and vendors to ensure that the application, integrations, infrastructure and security architectures are designed to meet evolving business requirements, meet standards for reliability, scalability, performance and availability and align with Scotiabank’s bank wide roadmap.
•    Demonstrating an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
•    Working on multiple projects as a project team member
•    The ability to communicate with precision while being concise taking audience into consideration
  

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

 

•    10+ years of experience in the Canadian Banking landscape, with an emphasis on Core Banking channels, products and capabilities
•    Proven experience in the delivery of large complex technology initiatives/programs
•    Expert in business analysis and delivery methodology in the Canadian Banking domain, with the ability to identify and resolve problems 
•    Experience and good working knowledge of both Agile and Waterfall framework
•    Strong communication, presentation and negotiation skills and experience in working with diverse multi-matrixed teams
•    Ability to interact with and influence colleagues and business partners at all seniority levels
•    Expert knowledge of Business Workflow, Implementation and Trends
•    Strong ability to source and interpret data, perform analysis and make informed recommendations
•    Works independently and effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner.
•    Strong skills in transforming strategic goals into short and mid-range tactical objectives and steps. 
•    Strong negotiation skills and attention to detail required.
•    Strong Project Management skills required.

 

What's in it for you?
 
•    Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
•    Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
•    Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
•    Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
•    Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

 

rochelle.mendonca@scotiabank.com

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

About Scotiabank

The Scotiabank Veterans Network (SVN) is committed to supporting veterans, reservists, and military spouses by recognizing and valuing their unique skills and experiences. As a military-friendly employer, Scotiabank actively promotes the integration of veterans into civilian careers by offering a wide range of employment opportunities across the Bank.  SVN plays a key role in this effort, leading initiatives such as a mentorship program designed to support both current and transitioning veterans.

The team was instrumental in driving recent enhancements to Scotiabank’s reservist leave policy and organized the inaugural Valour and Vision Expo in Q4 2024, where industry leaders pledged to support veterans entering the civilian workforce.  In February 2025, Scotiabank proudly served as the lead Banking Sponsor of the Invictus Games, an international multi-sport event that aids in the rehabilitation of wounded, injured, and ill service members—both active and retired.

Additionally, SVN hosts a variety of events throughout the year, including leadership symposiums and annual Remembrance Day ceremonies, to honor and support the military community.