Job Title – Sales/Account Executive
Job Type – Full-Time
Location – Markham, Ontario

Responsibilities:

• Identify growth and expansion areas with existing accounts;
• Own the overall business relationships with assigned customers, which includes managing the onboarding experience and delivering a high level of customer satisfaction;
• Establish a trusted relationship with customers and act as a strategic advisor to help drive the continued value of our products and services;
• Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them;
• Review the customer journey, taking a consultative approach in helping customers overcome issues and achieve goals;
• Identify new potential customers and the strategy to approach and obtain business with new customers;
• Travel to meet with customers and determine customers’ business needs and goals;
• Analyze the competitive landscape, study competitors and collect market intelligence;
• Develop and present tailored solutions to customers;
• Prepare presentations and reports to introduce our products and the associated market advantages;
• Discover ways to increase revenue and meet sales targets;
• Help determine pricing and other commercial terms + conditions while drafting contracts/agreements;
• Collaborate with other departments to deliver an overall pleasant commercial experience to customers;
• Perform other sales-related duties as assigned.

Requirements:

• College and/or university degree in business or a related field;
• Minimum of 2 years of sales experience;
• Sales experience in both Canada and US market an asset;
• Valid US Visa (Needs to travel to US);
• Excellent interpersonal skills – ability to develop and maintain strong professional relationships with customers;
• Highly organized with ability to manage multiple projects with competing priorities in a fast-paced environment;
• Strong negotiation and problem-solving abilities;
• Proactive and quick to learn;
• Ability to analyze and evaluate results; determine creative and strategic approaches in winning business opportunities;
• Strong communication (written and verbal), negotiation and decision making skills;
• Qualified to work under sales target pressure;
• Fluent in English and Spanish
• Proficiency in the use of Microsoft Office Suite.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.