Role Responsibilities

Reporting to the Manager of Professional Assurance, this position is responsible for developing and implementing strategic and operational initiatives, including procedures, performance evaluation, and communication products. The role coordinates defined projects and may lead components of larger initiatives impacting the branch or Commission. A key function is supporting the discipline and complaint process in accordance with the Education Act and the Professional Conduct and Competency for Teachers and Teacher Leaders Regulation through the interpretation of legislation, regulations, and standards, and by assessing complaints, drafting allegation statements, and preparing decisions for the Commissioner’s consideration. The position directly influences operational effectiveness and ensures quality assurance across the branch's services.

The role requires strategic thinking, creativity, and the ability to navigate complex, politically sensitive issues with significant implications for the teaching profession. The incumbent must understand the broader discipline process and its intersections across the Commission, maintaining a long-term strategic perspective and high accountability. Responsibilities include leading and participating in initiatives to improve quality and accountability in teacher discipline, identifying best practices, and adapting new initiatives to the Alberta context. Ongoing awareness of the broader political and societal environment is essential to achieving the objectives of both the Commission and the Department.

Key responsibilities include:

1. Research and Data Analysis

• Provide analysis in the evaluation of processes and initiatives for quality assurance, issues, trends and best practices.
• Provide advice and recommendations regarding reporting and statistical analysis.
• Identify, evaluate and determine appropriate data sources and information to assist in identifying and framing issues. Provide options for data-driven decision making and establishing operational priorities.
• Create and maintain reporting requirements for branch management.
• Identify opportunities, initiate, and lead projects that will improve the availability, access and quality of operational data and reporting.
• Analyze data and prepare reports.
• Establish, monitor, and report branch performance standards, indicators and measures.

2. Program Development

• Support the development and maintenance of resources available to internal and external audiences.
• Identify and analyze emerging trends and best practices in the area of professional regulation.
• Draft and maintain operational policy and procedures, including development and continuous improvement of templates and tools in digital format that support operational procedures.
• Develop briefing material, presentations, research papers and other documents as required.
• Coordinate projects using accepted project management techniques to achieve desired outcomes.
• Develop and maintain appropriate project documentation, including project plans. Support the execution of projects through monitoring and reporting.
• Develop and assist with the delivery of training and information sessions as well as updating information and training materials regarding teacher discipline in Alberta. This could include brochures, tip sheets and additional complaint process checklist/guidelines, website information, complaint form etc.

Role Responsibilities Continued

3. Assess complaints and draft decisions

• Support the teacher discipline process by working with Professional Assurance Officers and the Manager to interpret and apply legislation, standards, processes and protocols concerning teacher conduct and competency complaints.
• Determine the nature of complaints and draft allegation statements.
• Identify legislative requirements regarding complaints.
• Conduct preliminary inquiries related to a complaint by analyzing and verifying information, which may include documentation provided by parties involved in the complaint.
• Draft decisions after preliminary inquiries, investigation, mediation or dispute resolution, recommending a course of action based on caselaw and precedent.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf.

• Drive for Results - Demonstrate exceptional organizational skills to set goals, prioritize work, and follow through on tasks in meeting strict deadlines and operational requirements.
• Develop Self and Others - Collaborate with team members and model a commitment to life-long learning.
• Creative Problem Solving - Demonstrate highly developed critical thinking, problem solving, relationship building and communication skills. The incumbent must objectively define complex and diverse problems, develop appropriate recommendations, and align their work with best practices, precedent and operational direction.
• Agility - Anticipate, assess, and adapt to changing priorities. As a senior level professional in responding to and addressing professional discipline matters involving Alberta certificated teachers and teacher leaders, demonstrate the ability to seek out opportunities for innovation and creative problem solving and support.

Qualifications

University graduation in a related field (Education, Business Administration, Public Administration, Law, etc.), plus a minimum of 2 years of related experience. Related experience or education may be considered as an equivalency on a one for on basis.

Equivalency: Directly related education or experience considered on the basis of:

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education

The positions requires experience and advanced knowledge and thorough understanding of:

• Program development, policy/legislation, regulations and decision-making processes, including interpreting and writing policy and procedure documents, interpreting and applying legislation.
• Project management or coordination, including methodologies and tools.
• Rules of natural justice and procedural fairness.
• Working within operational policy/procedures and organizational guidelines to produce work that is clear, consistent, and credible.

The following are considered assets to the position:

• Research methodologies and tools to conduct environmental scanning, data collection, analysis and reporting. Ability to synthesize findings into valid and credible recommendations.
• Advanced understanding of designing and developing digital services.
• Creative problem-solving and independent critical thinking skills with the ability to recommend innovative solutions to complex issues.
• High developed written communication skills.
• Project management skills with the ability to successfully manage multiple competing complex projects.
• Leadership skills to successfully lead projects and working groups.
• Analytical skills, including ability to synthesize and analyze information obtained from broad and varied sources.
• Strategic thinking skills, including ability to look at the big picture and develop innovative and feasible options and strategic solutions to operational, policy and service delivery issues.
• Strong interpersonal, collaboration and relationship building skills.
• Strong analytical and evaluation skills in relation to assessing complaints brought forward.

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards.

Notes

This is a full-time permanent position working 36.25 hours per week, Monday to Friday.

Working location is 8th floor, Petwin Tower 10707 – 100 Avenue NW, Edmonton.

• Shortlisted candidates may be required to undergo a written assessment.
• Candidates selected for an interview may be required to undergo an on-site written assessment.
• Final candidates will be required to undergo a security screening.
• Parking is not provided for this position.
• Employee annual professional fees/dues are not covered for this position.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Applicants are required to provide a cover letter that outlines in detail their experiences and how that experience relates specifically to the requirements for this position.

Applications without an appropriate cover letter or appropriate resume will not be considered.

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part-time or full-time. For example: January 15, 2006 - June 25, 2009: Assistant (PT three 8 hrs shifts/week).

This competition will be used to develop a certified candidate list for future vacancies with the Alberta Teaching Profession Commission and may be used to fill future vacancies across the Government of Alberta, at equal or lower classification and salary.

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages- working-for-alberta-public-service.aspx.
• Public Service Pension Plan (PSPP) - https://www.pspp.ca.
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits.
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive.
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca.
• Positive workplace culture and work-life balance.
• Leadership and mentorship programs.