Our non-profit client is seeking five (5) Donations Processing Clerks to support their team during the busy holiday season. This is a critical role that contributes directly to fundraising efforts by ensuring donations are processed quickly and accurately, and donors receive timely, professional service.

This position is fully on-site at their downtown Vancouver office, Monday to Friday, 9:00am–4:30pm. The initial contract is 2 months with the possibility of extension.

Candidates must be elligible to work in Canada.

Responsibilities:

• Process incoming donations through the mail: sort, batch, scan, enter information into the system.

• Answer inbound donor phone calls in a professional and courteous manner (no outbound solicitation).

• Assist the team with administrative tasks, including mail-outs and seasonal projects.

• Ensure donor data is accurately entered and maintained in the system (Raiser’s Edge).

Qualifications:

• 1+ years of experience in data entry, administrative support, or customer service.

• Raiser’s Edge and Luminate Online experience considered an asset

• Strong data entry speed and accuracy, with excellent attention to detail.

• Professional and friendly phone manner, with strong customer service skills.

• Tech-savvy, quick learner, able to adapt to changing tasks and priorities.

• Interest in social impact and fundraising is an asset, though not required

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.