Requisition ID: 235915

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

We are seeking a Salesforce QA Analyst to join our team. The ideal candidate will have a strong background design, develop, and execute test plans and test cases for Salesforce applications.

Is this role right for you? In this role you will:

• Perform manual and automated testing across various Salesforce modules (e.g., Sales Cloud, Service Cloud and FSC)
• Conduct regression, integration, and system testing to validate new features and bug fixes 
• Identify, log, and track software defects using JIRA
• Collaborate with developers to resolve issues and verify fixes
• Create and maintain automated test scripts using tools such as Selenium, Provar
• Work closely with developers, product owners, and business analysts to understand requirements and ensure test coverage.
• Participate in Agile ceremonies such as sprint planning, stand-ups, and retrospectives 
• Write clear and comprehensive test documentation, including test cases, test scripts, and QA reports.
• Provide detailed feedback and quality metrics to stakeholders 
• Stay current with Salesforce releases and features to assess their impact on existing functionality.
• Understand Salesforce architecture, including Apex, Visualforce, Lightning Components, and API integration
• Data Integration/ Data Migration experience between CRM systems
• Strong interpersonal skills
• Superior analytical skills
• Detail-oriented approach to project testing
• Design UAT test plans; assign and review test documentation (functions, testcases, scripts); balance the need to mitigate risk with the optimal use of testing resources while adhering to UAT policies, standards and procedures

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• 2–4 years of QA experience, with at least 2-3 years in Salesforce testing.
• Familiarity with Salesforce Admin and Developer tools.
• Experience with test automation frameworks and scripting.
• Strong analytical and problem-solving skills.
• Salesforce certifications (e.g., Administrator, Platform App Builder) are a plus

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - We offer opportunities for community engagement & belonging with our various programs such as hackathons.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.