**Please note there are specific application instructions required to be considered for this role**  

At Manulife John Hancock, we believe in investing in the future – starting with you. Our GWAM Marketing Program is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark.  

The Digital Enablement team’s mission is to enable digital excellence through collaboration, shared practices, and a thriving community—empowering teams with the skills, tools, and support to deliver impactful customer experiences aligned to our Digital Customer Framework. As a co-op, you’ll mainly support the Community Engagement pillar of the Digital Enablement team and will contribute to the development and engagement of our global digital communities through engaging events, shared best practices, tooling and communications.

Position Responsibilities:    

• Scale Digital Excellence Practices: Help enhance the practice of digital excellence across the organization by building and evolving training, tools, resources, and communications. 

• Strengthen Communications: Help improve the effectiveness of communication efforts across multiple channels to engage and inform the design community within Manulife. 

• Support Team Functions: Provide valuable support to the team in various tasks, including data analysis, research, ideation, and facilitation, based on the intern’s interests and learning goals. 

• Manage Community Events: Ensure the successful planning and implementation of community events, contributing to a vibrant and engaged design community. 

• Leverage Global Trends: Stay informed about global trends and best practices of digital excellence and provide insights on how to leverage these within Manulife. 

Required Qualifications:   

• Currently pursuing a Bachelor’s degree in Marketing, Communications, Business, Design (any type), User Experience, Product Management, Learning and Development, or a related field.

• Very strong written and visual communication skills, with proficiency in creating content for various communication channels.

• Ability to analyze data and generate reports; comfortable working with Excel, Power BI, SharePoint, and making recommendations based on insights.

• Skilled in conducting research and synthesizing information into actionable insights.

• Competence in planning, coordinating, and managing projects and events.

• Experience working effectively within a team environment and engaging with various stakeholders.

• Ability to take initiative and work independently on tasks and projects.

• Strong organizational skills, with a detail-oriented approach to managing systems, processes, and prioritizing tasks.

• Demonstrated curiosity and growth mindset, with openness to new ideas and continuous learning, especially within a global matrix organization.

• A proactive self-starter who seeks opportunities to turn ideas into action.

When you join our team:   

• We’ll empower you to learn and grow the career you want.   

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.   

• As part of our global team, we’ll support you in shaping the future you want to see.   

• As part of our co-op program, you will gain early access to Manulife John Hancock’s premier early talent program, GRO, tailored to graduating students! This program is designed to launch your career with the support, structure, and opportunities you need to thrive.  

Application instructions:   

• Indicate your location preference in your Resume or Cover Letter (Toronto/Kitchener-Waterloo office) 

• Submit your resume, cover letter, academic transcript and work term evaluation (if any) in one PDF file. 

• Please note: Applications are reviewed on a rolling basis, and successful candidates will be contacted by the end of October. 

#LI-Hybrid  

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement