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Consultant, Digitization & Automation

Scotiabank

Toronto, ON

Consultant, Digitization & Automation

Scotiabank

Toronto, ON
 
Salary: Information not available
 

 

 

 

Requisition ID: 235840

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

As the Consultant, Digitization and Automation, you will   be responsible for supporting the Sr. Manager, Digitization & Automation in delivery of HR technology solutions to drive continued improvements and resolves HR Product issues escalated from various HR functional areas.  Contributes to the overall success of the Digitization and Automation globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. This team is a Product Owner team for all HR tools & technologies in HR. 

 

Is This Role Right for You? In This Role You Will:

  • Provide Tier 2 technical support for HR applications, resolving system issues escalated from HR Services.
  • Manage user system access, SAP SuccessFactors Role-Based permissions, and related service requests.
  • Ensure HRIS system updates are aligned with governance models and internal policies.
  • Identify and mitigate risks in system procedures through automated processes.
  • Create and maintain procedural documentation for enhanced or newly developed HR applications.
  • Provides business analysis support to projects and initiatives by working closely with the product owners
  • Facilitate and assist in business user acceptance testing.
  • Collaborates with technology teams in the coordination and scheduling of system updates and system configuration
  • Participate in meetings and collaborate with stakeholders to support business asks.
  • Analyze user trends and research best practices in HR technologies to provide insights to product teams.
  • Perform data analysis to resolve issues and support decision-making.
  • Coach and upskill team members through knowledge sharing and training.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions

 

Do You Have the Skills That Will Enable You to Succeed? We’d Love to Work With You If You Have:

  • 3+ years of experience in technology-related roles, preferably with HR systems such as SAP SuccessFactors, PEGA or ServiceNow. 
  • Strong understanding of HR processes, programs, and organizational complexity.
  • Proven experience managing role-based permissions and HRIS security protocols.
  • Strong analytical and problem-solving skills.
  • Attention to detail and ability to manage multiple priorities and meet deadlines.
  • Effective written and verbal communication skills.
  • Fluency in English is required; French or  Spanish (written and spoken) is considered an asset.

 

Location(s):  Canada : Ontario : Toronto || Colombia : Bogota : Bogota 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

 

rochelle.mendonca@scotiabank.com

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

About Scotiabank

The Scotiabank Veterans Network (SVN) is committed to supporting veterans, reservists, and military spouses by recognizing and valuing their unique skills and experiences. As a military-friendly employer, Scotiabank actively promotes the integration of veterans into civilian careers by offering a wide range of employment opportunities across the Bank.  SVN plays a key role in this effort, leading initiatives such as a mentorship program designed to support both current and transitioning veterans.

The team was instrumental in driving recent enhancements to Scotiabank’s reservist leave policy and organized the inaugural Valour and Vision Expo in Q4 2024, where industry leaders pledged to support veterans entering the civilian workforce.  In February 2025, Scotiabank proudly served as the lead Banking Sponsor of the Invictus Games, an international multi-sport event that aids in the rehabilitation of wounded, injured, and ill service members—both active and retired.

Additionally, SVN hosts a variety of events throughout the year, including leadership symposiums and annual Remembrance Day ceremonies, to honor and support the military community.