Join us at Manulife and contribute to a team dedicated to excellence, where your efforts will directly enhance our success and empower you to make impactful decisions that advance our financial solutions.

The Senior Financial Systems Analyst will optimize financial software solutions to enhance data accuracy, streamline operations, and ensure compliance with internal policies. You will work with multi-functional teams to analyze complex financial data, generate insightful reports, and implement system improvements that align with strategic business objectives.

Position Responsibilities:

• Collaborate with partners to translate business requirements into technical specifications, developing PowerBI and FP&A models. Ensure robust design through rigorous testing for performance and scalability, adhering to best practices.
• Offer expert data consultation and support user acceptance testing to ensure application changes meet user requirements.
• Build strong relationships with internal teams and the IS department to align reporting needs and resolve customer service issues professionally.
• Diagnose and resolve complex production issues, communicate findings, and provide after-hours support to ensure system reliability as needed.
• Maintain technical documentation and follow change management procedures to ensure systematic updates and minimize disruptions.
• Recommend and implement process improvements to enhance efficiency, reduce costs, and foster a culture of innovation and excellence.

Required Qualifications:

• University Degree with MIS major or Computer Science degree or comparable education with 5+ years of experience in a Consultant/Programmer/Analyst type role.
• Superior knowledge of IBM Planning Analytics (PA), PowerBI, SQL, and VBA.
• Extensive data integration experience using Extract, Transform, Load (ETL).
• Strong business sense with ability to communicate complex concepts and results in a clear and concise manner (both written and verbal).
• Talent to inspire, engage and provide guidance to team and to business clientele.
• Working knowledge of project management principles.

Preferred Qualifications:

• Exposure to Azure Environments and Change Management.
• Initiative to explore innovative ideas coupled with the ability to motivate others to accept progress and change.
• Ability to work independently and to carry out assignments to completion within agreed SLA.
• Good interpersonal and relationship building skills used to foster customer trust.
• Self-starter with the ability to work independently, particularly when using sound, independent judgment, problem-solving and analytical skills.
• Fully bilingual (English/French): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.